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Other => General Topics => Topic started by: REDACTED on February 09, 2017, 09:10:42 PM

Title: Avast won't open
Post by: REDACTED on February 09, 2017, 09:10:42 PM

Hi, I'm an Avast Free Antivirus user on Windows 10 64-bit. When I open Avast it closes itself after 1 or 2 seconds with no apparent reason. I've already submitted a ticket on Avast official website, but it's been more than an hour and no one has answered me yet. Can you please help me? I don't know what to do, I've already restarted my PC a couple times now... Thanks for the attention, and I apologize if this is the wrong section... I'm new to the forum

Title: Re: Avast won't open
Post by: bob3160 on February 09, 2017, 09:23:54 PM

Quote from: ema.sacco on February 09, 2017, 09:10:42 PM

Hi, I'm an Avast Free Antivirus user on Windows 10 64-bit. When I open Avast it closes itself after 1 or 2 seconds with no apparent reason. I've already submitted a ticket on Avast official website, but it's been more than an hour and no one has answered me yet. Can you please help me? I don't know what to do, I've already restarted my PC a couple times now... Thanks for the attention, and I apologize if this is the wrong section... I'm new to the forum

Please try the following:

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf

Title: Re: Avast won't open
Post by: REDACTED on February 09, 2017, 09:39:08 PM

Thank you! Solved!

Title: Re: Avast won't open
Post by: bob3160 on February 09, 2017, 09:43:50 PM

Glad to hear that. Thanks for reporting back. :)