Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: CondominioPovoa on March 02, 2006, 03:47:13 PM

Title: Avast 4.6 pro - licence expired
Post by: CondominioPovoa on March 02, 2006, 03:47:13 PM

We bought 7 licences for avast pro and they expired yesterday.
We have to buy it again or there is a special price to reneawall all the 7 licences bought one year ago?
Can you give us the link if we can benefit from special renewall prices?

Thank you very much for your help.

Faithfully yours,

CondominioPovoa

Title: Re: Avast 4.6 pro - licence expired
Post by: DavidR on March 02, 2006, 05:34:33 PM

There should be a renewal discount, where did you purchase them, if via Share*it there should be a discount although I haven't see a direct link.

Perhaps an email to sales @ avast.com or Share*it if purchased through them.

Title: Re: Avast 4.6 pro - licence expired
Post by: CondominioPovoa on March 02, 2006, 05:55:54 PM

We purchased directly from Share*it.
We will sent them an email about this question.

Thank you very much

Condominiopovoa

Title: Re: Avast 4.6 pro - licence expired
Post by: CharleyO on March 02, 2006, 06:07:46 PM

***

Welcome to the forums, CondominioPovoa.    :)

More information is avaible at these links ......

http://www.avast.com/eng/how-to-buy-avast-professional-edition.html  (scroll down to the section titled "2. Where To Buy" and click on "ShareIt Customer Care Center."

http://www.avast.com/eng/renewals.html  (discount suggestions list here)

I hope this helps you.

Please come back often, learn more, and maybe help others.    :)


***

Title: Re: Avast 4.6 pro - licence expired
Post by: DavidR on March 02, 2006, 06:20:58 PM

Quote from: CondominioPovoa on March 02, 2006, 05:55:54 PM

We purchased directly from Share*it.
We will sent them an email about this question.

Thank you very much

Condominiopovoa

Your welcome, I would send one to sales @ avast.com as well it doesn't hurt to have two people on the case.

Some time ago I checked out the renewal links for a friend and I found no direct link, I think that they emailed Share*it and got a link from them.

Title: Re: Avast 4.6 pro - licence expired
Post by: Lisandro on March 02, 2006, 07:14:27 PM

Quote from: CondominioPovoa on March 02, 2006, 03:47:13 PM

Can you give us the link if we can benefit from special renewall prices?

Maybe you can send an email to sales (at) avast.com  :)

Title: Re: Avast 4.6 pro - licence expired
Post by: CondominioPovoa on March 03, 2006, 10:15:15 AM

We apreciated your help and kindness regarding this matter.

Now we are sure that avast services sent us a mail with the instructions for renewal, the problem is that we have changed our e-mail and we didn´t get it.

We made also the mistake to send a mail to support@avast.com, in 17 Fev. 2006, asking instructions about renewal all the licences. Till now we did´'t get any response, but avast support services are right, this "problem" should have been sent to sales services and not to support (we are very green on this matters).

We sent today a mail to sales service to ask about the steps (link) to get the renewal of the expired licences.