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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on February 11, 2017, 10:44:24 AM

Title: Avast causes errors when starting applications after the new update
Post by: REDACTED on February 11, 2017, 10:44:24 AM

After updating Avast it would seem that it prevents certain applications from running although avast doesn't notify me. I found out just by trial and error, slowly deactivating my protective layers one by one.

This dialog box comes up whenever Avast shields are all activated but not when I down all the shields.

http://imgur.com/a/UNKTK

Title: Re: Avast causes errors when starting applications after the new update
Post by: Asyn on February 11, 2017, 10:45:35 AM

See if it helps to disable behavior shield.

Title: Re: Avast causes errors when starting applications after the new update
Post by: REDACTED on February 11, 2017, 10:50:35 AM

Quote from: Asyn on February 11, 2017, 10:45:35 AM

See if it helps to disable behavior shield.

ah it works, thanks for the help

Title: Re: Avast causes errors when starting applications after the new update
Post by: Asyn on February 11, 2017, 04:25:49 PM

You're welcome.

Title: Re: Avast causes errors when starting applications after the new update
Post by: REDACTED on March 03, 2017, 05:28:41 PM

I see that the recent update to avast has not fixed this problem either, does anyone have a permanent fix or do I have to disable behavioral blocker indefinitely

Title: Re: Avast causes errors when starting applications after the new update
Post by: Eddy on March 03, 2017, 05:31:46 PM

adding a exclusion for the applications should work.

Title: Re: Avast causes errors when starting applications after the new update
Post by: Asyn on March 03, 2017, 05:33:15 PM

Quote from: Tan8 on March 03, 2017, 05:28:41 PM

I see that the recent update to avast has not fixed this problem either, does anyone have a permanent fix or do I have to disable behavioral blocker indefinitely

You can also set an exclusion.
Avast GUI -> Settings -> Components -> Behavior Shield

Title: Re: Avast causes errors when starting applications after the new update
Post by: REDACTED on March 03, 2017, 06:35:46 PM

Hi friends,
I am having issues with my avast as well. It seems to not want to open any of my gaming apps or keyboard/mouse programs. I added it to exclusions. It opens. I am glad it does but in adding it to exclusions am I vulnerable to infections? I'd hate to be able to play my games and get a virus because I am able to play games. Are there any ways of telling avast these programs are safe without completely disabling it from looking for viruses? Thank you.

Title: Re: Avast causes errors when starting applications after the new update
Post by: Asyn on March 04, 2017, 05:31:05 AM

You can report a suspected FP here: https://www.avast.com/false-positive-file-form.php