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Consumer Products => Avast Mac Security => Topic started by: REDACTED on February 11, 2017, 02:35:05 PM

Title: Cannot connect to server on Mac OS 10.12
Post by: REDACTED on February 11, 2017, 02:35:05 PM

Hi, Avast was working great until today: "Cannot connect to service". I tried numerous solutions but can't get it running.
Please help,
thanks

Title: Re: Cannot connect to server on Mac OS 10.12
Post by: .: Mac :. on February 13, 2017, 12:35:38 PM

Hello,

Where are you seeing this message, can you post a screenshot?  I am assuming perhaps it is failing to update the VPS, do you have any 3rd party firewall software installed on your Mac?

Title: Re: Cannot connect to server on Mac OS 10.12
Post by: tumic on February 16, 2017, 03:47:20 PM

The answer will most probably be in the system log file. Please have a look at it using "Console" and post the relevant parts here (lets start with filtering for "avast" for simplicity).