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Consumer Products => Avast Mac Security => Topic started by: iamsolemn on February 22, 2017, 11:43:59 PM

Title: VBS: Malware-gen Infections
Post by: iamsolemn on February 22, 2017, 11:43:59 PM
Hello,

I have used Avast for about a month without any problems or infections on my mac. Yesterday, I accessed Huffingpost and Avast blocked the virus and had it in the chest and I deleted it. So, I thought I was safe. Today, I ran another scan and found that as of typing this, 32 infections have been found while I removed virus yesterday. All of these files are from iMovie and spotlight search. So, are these all false positives, or should I be genuinely worried?

Thanks,

Solemn.
Title: Re: VBS: Malware-gen Infections
Post by: alasadi on February 23, 2017, 01:39:45 AM
I have the same issue. After a full system scan Avast found over 16 infections in various mac native applications. I am convinced it's false positives.
Title: Re: VBS: Malware-gen Infections
Post by: J-DOGG on February 23, 2017, 04:14:28 AM
I have been experiencing the same issues.  I had uninstalled Avast for MAC and was going to go back to Norton for MAC through Comcast but it still appears that Norton safe web still doesn't work with Safari.  I reinstalled Avast and so far so good.  Avast for MAC is a much better product overall in my opinion.  Can't wait or the new 2017 update.
Title: Re: VBS: Malware-gen Infections
Post by: lukas.hasik on February 23, 2017, 10:39:04 AM
We are sorry about the False Positive (aka FP) that happened yesterday. It was fixed with VPS 170222-0. Please update your Virus Definitions (avast UI > Preferences > Updates > Update Now). The virus definitions are automatically updated several times a day (~4h).

- main forum thread https://forum.avast.com/index.php?topic=197572.0
- more details from head of ThreatLabs - https://forum.avast.com/index.php?topic=197572.msg1371425#msg1371425

Title: Re: VBS: Malware-gen Infections
Post by: t0ny12 on February 23, 2017, 09:04:11 PM
We are sorry about the False Positive (aka FP) that happened yesterday. It was fixed with VPS 170222-0. Please update your Virus Definitions (avast UI > Preferences > Updates > Update Now). The virus definitions are automatically updated several times a day (~4h).

- main forum thread https://forum.avast.com/index.php?topic=197572.0
- more details from head of ThreatLabs - https://forum.avast.com/index.php?topic=197572.msg1371425#msg1371425

My avast VPS is up to date, and I still am receiving all the same alerts and messages. My VPS is 17022101 and when I attempt to update it says that I am up to date. Is there another VPS coming out?
Title: Re: VBS: Malware-gen Infections
Post by: Eddy on February 23, 2017, 09:51:38 PM
You're VPS is not up-to-date.
Latest one is 170223-0 (unless there is already another new one)
Title: Re: VBS: Malware-gen Infections
Post by: najacobs206 on February 24, 2017, 03:24:35 AM
This issue continues to frustrate me. I have updated my Avast repeatedly and it repeatedly tells me that I am up to date. I know that I am not because I am still on Virus definitions version: 17022101 and I continue to get the false positive. I am updating it using the Avast UI > Preferences > Updates > Update Now. Am I missing something? I'd really just love to check-out on Amazon and can't due to the FP and every time I open Finder I also receive the FP.
Title: Re: VBS: Malware-gen Infections
Post by: lukas.hasik on February 24, 2017, 09:28:15 AM
This issue continues to frustrate me. I have updated my Avast repeatedly and it repeatedly tells me that I am up to date. I know that I am not because I am still on Virus definitions version: 17022101 and I continue to get the false positive. I am updating it using the Avast UI > Preferences > Updates > Update Now. Am I missing something? I'd really just love to check-out on Amazon and can't due to the FP and every time I open Finder I also receive the FP.

najacobs206 - would you mind to send us your support package? Help > Avast Technical Support > Generate Support Package , it should collect all necessary data that we need to analyze your case