Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on March 03, 2017, 03:48:32 AM

Title: Paiment problems
Post by: REDACTED on March 03, 2017, 03:48:32 AM

Please, someone can help me with a problem?? I made a huge mistake today, I made a payment to a premier account in avast, but i didnt make an account before that. I made it later that the payment. I doesnt know if the account will be activated or not. There is some way to know or show to avast that the payment and the account are the same to activate it or I lost money like a stupid?

Title: Re: Paiment problems
Post by: Asyn on March 03, 2017, 05:41:52 AM

Contact support: https://support.avast.com/support/tickets/new

Title: Re: Paiment problems
Post by: REDACTED on March 03, 2017, 11:03:39 PM

thank you! I have already solved it and can activate the product :D

Title: Re: Paiment problems
Post by: Asyn on March 04, 2017, 05:13:04 AM

You're welcome.