Avast WEBforum

Business Products => Avast Business => Cloud Management Console & Clients => Topic started by: REDACTED on March 09, 2017, 11:48:48 AM

Title: License does not work
Post by: REDACTED on March 09, 2017, 11:48:48 AM

When installing the license I get the error: "Unable to insert the license file. The license file does not contain any valid license."
What's wrong?

Title: Re: License does not work
Post by: Eddy on March 09, 2017, 11:51:17 AM

What exact business version are you using ?

Title: Re: License does not work
Post by: REDACTED on March 09, 2017, 02:25:59 PM

On the control panel it says "Avast Endpoint Protection Suite" and "Avast Small Office administration".
I downloaded a 30-day free version which ends in a few days. I was directed to a home page where I changed 1 to 20 and got the license.

Title: Re: License does not work
Post by: Eddy on March 09, 2017, 02:30:59 PM

What do you mean with "changed 1 to 20" ?
It starts with 5 devices, there is no "1".

Check the order confirmation in your email and make sure it is for AEP suite.
If it is and the license that came with that mail is not working, contact the avast business support.

Title: Re: License does not work
Post by: Asyn on March 10, 2017, 05:40:47 AM

Quote from: erling.andersen on March 09, 2017, 02:25:59 PM

On the control panel it says "Avast Endpoint Protection Suite" and "Avast Small Office administration".

-> https://forum.avast.com/index.php?board=33.0