Avast WEBforum

Business Products => Avast Business => Topic started by: REDACTED on March 13, 2017, 06:09:18 PM

Title: Disabling Scan Outbound Mail On Avast for Business
Post by: REDACTED on March 13, 2017, 06:09:18 PM

The option to disable the scanning of outbound mail on the mail shield settings keeps re-enabling on its own and we have to continuously open Avast every day and disable it. What could be the reason for this and how can we fix it so that it stays disabled?

Title: Re: Disabling Scan Outbound Mail On Avast for Business
Post by: Asyn on March 14, 2017, 05:47:44 AM

Hi, you need to disable it in the console.

Title: Re: Disabling Scan Outbound Mail On Avast for Business
Post by: REDACTED on March 17, 2017, 02:22:11 PM

We have disabled it in the console, by going to the settings, components, then the mail shield, and we uncheck the box to scan outbound mail, but by the next day, or even if we just restart the computer the box gets checked again. It won't stay unchecked.

Title: Re: Disabling Scan Outbound Mail On Avast for Business
Post by: Pondus on March 17, 2017, 02:51:49 PM

does this help?

https://files.avast.com/files/documentation/soa-administrators-guide.pdf

Title: Re: Disabling Scan Outbound Mail On Avast for Business
Post by: Asyn on March 17, 2017, 04:08:49 PM

Quote from: Pondus on March 17, 2017, 02:51:49 PM

does this help?
https://files.avast.com/files/documentation/soa-administrators-guide.pdf

Nope Pondus, this is for the old EP versions.
For AFB: https://support.business.avast.com/hc/en-us/categories/200334525-FAQ