Avast WEBforum

Business Products => Avast Business => Topic started by: Leandropgml on March 15, 2017, 09:47:24 PM

Title: Problem idp.generic
Post by: Leandropgml on March 15, 2017, 09:47:24 PM
Hello guys,

A few days ago our AVast Business is recognizing some .exe files from an application made by our virus developers. Usually as idp.generic

I did a scan in the projects folder that makes this executable and the antivirus did not find anything. We recompiled the project and created a new executable and found the idp.generic virus again.
What could be happening?
Title: Re: Problem idp.generic
Post by: Asyn on March 16, 2017, 05:53:15 AM
You can report a suspected FP here: https://www.avast.com/false-positive-file-form.php
Title: Re: Problem idp.generic
Post by: Manley on March 16, 2017, 06:47:58 PM
Yep, I have had a few exe files with false positives. Same IDP.Generic thing. I used the false positive reporting link, and someone has responded to me that they whitelisted the programs, but I'm still getting the false positives.
Title: Re: Problem idp.generic
Post by: Pondus on March 16, 2017, 07:15:30 PM
Yep, I have had a few exe files with false positives. Same IDP.Generic thing. I used the false positive reporting link, and someone has responded to me that they whitelisted the programs, but I'm still getting the false positives.
Have you run a manual update?

Title: Re: Problem idp.generic
Post by: Manley on March 18, 2017, 12:57:28 PM
Yes, I have ran manual updates and pushed out updates via admin console. Computers are still getting false positives on files that I had Avast team whitelist days and weeks ago.

Yep, I have had a few exe files with false positives. Same IDP.Generic thing. I used the false positive reporting link, and someone has responded to me that they whitelisted the programs, but I'm still getting the false positives.
Have you run a manual update?
Title: Re: Problem idp.generic
Post by: .: Mac :. on March 29, 2017, 11:51:42 PM
Does the FP occur with Behavior shield disabled?