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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on March 16, 2017, 03:30:19 PM

Title: virus chest bug!
Post by: REDACTED on March 16, 2017, 03:30:19 PM
hi ;)
according to  this page :D:
https://www.avast.com/faq.php?article=AVKB21#idt_20
The Virus Chest is a safe place in Avast Antivirus for storing potentially harmful files and completely isolating them from the rest of your operating system.

 Files inside the Virus Chest cannot be accessed or run by any outside processes, software applications, or viruses


but  u can try it and  add smth to virus chest  then u can  see that file still exist in that place and u can run it!

 when this page say:. Files inside the Virus Chest cannot be accessed or run by any outside processes, software applications, or viruses.
Title: Re: virus chest bug!
Post by: REDACTED on March 16, 2017, 03:31:42 PM
avast fix this bugs thnx :))
Title: Re: virus chest bug!
Post by: Pondus on March 16, 2017, 04:02:04 PM
Quote
but  u can try it and  add smth to virus chest  then u can  see that file still exist in that place and u can run it!
It is not a bug.
If you move a file (not detected) to chest, you only move a copy, orginal file will remaine at orginal location

If/when avast add detection for it, then it will be moved to chest when detected

Title: Re: virus chest bug!
Post by: REDACTED on March 16, 2017, 04:08:34 PM
Quote
but  u can try it and  add smth to virus chest  then u can  see that file still exist in that place and u can run it!
It is not a bug.
If you move a file (not detected) to chest, you only move a copy, orginal file will remaine at orginal location

If/when avast add detection for it, then it will be moved to chest when detected
hi mate i know but in that page, avast say diffrent words

avast should delete those words or do it in avast product!

cuz there dont talk about safe or dangerous files(Files inside the Virus Chest) and talking about all kind of files(safe and  dangerous)
 sorry for my bad eng
Title: Re: virus chest bug!
Post by: Pondus on March 16, 2017, 04:14:02 PM
Quote
sorry for my bad eng
That may be the problem .... what is your orginal language?

Title: Re: virus chest bug!
Post by: REDACTED on March 16, 2017, 04:17:44 PM
Quote
sorry for my bad eng
That may be the problem .... what is your orginal language?
farsi:D
Title: Re: virus chest bug!
Post by: Pondus on March 16, 2017, 04:22:42 PM
if you go here  >>  https://www.avast.com/faq.php?article=AVKB21#idt_20

scroll all the way down to the bottom ...
on right side you find > Worldwide (English)  click on it and select the language you want



Title: Re: virus chest bug!
Post by: REDACTED on March 16, 2017, 04:32:28 PM
if you go here  >>  https://www.avast.com/faq.php?article=AVKB21#idt_20

scroll all the way down to the bottom ...
on right side you find > Worldwide (English)  click on it and select the language you want
i know that but  i dont wana use avast in my language
im ok with my eng avast
Title: Re: virus chest bug!
Post by: Pondus on March 16, 2017, 04:33:46 PM
Quote
i know that but  i dont wana use avast in my language
It is not avast, it is the language selection for the FAQ section

Title: Re: virus chest bug!
Post by: REDACTED on March 16, 2017, 04:39:09 PM
Quote
i know that but  i dont wana use avast in my language
It is not avast, it is the language selection for the FAQ section
dont show other sections in farsi
only show it in eng lol
 cuz they didnt create FAQ section for persian language
Title: Re: virus chest bug!
Post by: Pondus on March 16, 2017, 04:42:25 PM
click on attached picture
Title: Re: virus chest bug!
Post by: REDACTED on March 16, 2017, 04:53:36 PM
click on attached picture
i know but when u pick farsi, other pages open in eng cuz avast dont care about farsi hahaha
Title: Re: virus chest bug!
Post by: DavidR on March 16, 2017, 05:11:14 PM
<snip quote>
hi mate i know but in that page, avast say diffrent words

avast should delete those words or do it in avast product!

cuz there dont talk about safe or dangerous files(Files inside the Virus Chest) and talking about all kind of files(safe and  dangerous)
 sorry for my bad eng


This is confusion on your part, avast is talking about files 'moved' to the chest as a result of a detection and not 'added' to the chest by the user.

Files in the chest regardless of how they got there are:
1. encrypted.
2. renamed.
from outside of the virus chest you can't see the file name of the original file and couldn't run it even if you guessed as it is protected and encrypted. Also because it doesn't have a file type in the file in the chest windows would ask what program should open it. If you happened to guess correctly you would then have to get past the encryption.

You have to deal with the file outside of the chest when you add a copy to the chest, avast doesn't do anything with that.
Title: Re: virus chest bug!
Post by: REDACTED on March 16, 2017, 05:48:41 PM
<snip quote>
hi mate i know but in that page, avast say diffrent words

avast should delete those words or do it in avast product!

cuz there dont talk about safe or dangerous files(Files inside the Virus Chest) and talking about all kind of files(safe and  dangerous)
 sorry for my bad eng


This is confusion on your part, avast is talking about files 'moved' to the chest as a result of a detection and not 'added' to the chest by the user.

Files in the chest regardless of how they got there are:
1. encrypted.
2. renamed.
from outside of the virus chest you can't see the file name of the original file and couldn't run it even if you guessed as it is protected and encrypted. Also because it doesn't have a file type in the file in the chest windows would ask what program should open it. If you happened to guess correctly you would then have to get past the encryption.

You have to deal with the file outside of the chest when you add a copy to the chest, avast doesn't do anything with that.

ok u are right
how  i can add a original file to virus chest not a copy of that file?
there is no way 
Title: Re: virus chest bug!
Post by: REDACTED on March 16, 2017, 05:53:13 PM
look at this:
https://www.avast.com/faq.php?article=AVKB21#idt_20
(https://static.avast.com/support/kb/images/v2017/avkb21/en/scan_ok.png)

 
that sample is safe( no virus)!
but avast talking about how to restore that file(safe file )when that file dont need restore ,its on his  place!!
 this Descriptions mean: when a safe file added to virus chest avast should block it and delete it from original place! (cuz avast talking about how to retore a safe file to original place)!!!when this rule dont work in ur avast antivrus

they wanted avast antivrus  block that file  and must do it(cuz avast talking about how restore a safe file)
 but in real world  ;D in ur pc cant do it and dont  work with this rule :))
Title: Re: virus chest bug!
Post by: REDACTED on March 16, 2017, 06:16:55 PM
 avast should delete those words ,or fix avast prodcut!
Title: Re: virus chest bug!
Post by: DavidR on March 16, 2017, 06:23:07 PM
<snip quote>
hi mate i know but in that page, avast say diffrent words

avast should delete those words or do it in avast product!

cuz there dont talk about safe or dangerous files(Files inside the Virus Chest) and talking about all kind of files(safe and  dangerous)
 sorry for my bad eng


This is confusion on your part, avast is talking about files 'moved' to the chest as a result of a detection and not 'added' to the chest by the user.

Files in the chest regardless of how they got there are:
1. encrypted.
2. renamed.
from outside of the virus chest you can't see the file name of the original file and couldn't run it even if you guessed as it is protected and encrypted. Also because it doesn't have a file type in the file in the chest windows would ask what program should open it. If you happened to guess correctly you would then have to get past the encryption.

You have to deal with the file outside of the chest when you add a copy to the chest, avast doesn't do anything with that.

ok u are right
how  i can add a original file to virus chest not a copy of that file?
there is no way 

The simple answer is you can't avast only moves files that it has detected as malware to the virus chest.

Looking at no end of FAQs won't change that, they may well be poorly worded, we are telling you what actually happens. The key word in all of this is ADD where in detections from shields, etc. it would be Moved to chest, etc.

At the moment the avast chest is pretty messed up with lots of the actions not working or not working as expected. Try scanning a file in the chest and you don't get any result.
Title: Re: virus chest bug!
Post by: Alikhan on March 16, 2017, 06:25:22 PM
<snip>
At the moment the avast chest is pretty messed up with lots of the actions not working or not working as expected. Try scanning a file in the chest and you don't get any result.
<snip>

The virus chest issues have all been fixed in the latest BETA including wrong dialogs etc.
Title: Re: virus chest bug!
Post by: REDACTED on March 16, 2017, 06:30:12 PM
i see
Title: Re: virus chest bug!
Post by: REDACTED on March 16, 2017, 06:34:45 PM
Quote
At the moment the avast chest is pretty messed up with lots of the actions not working or not working as expected. Try scanning a file in the chest and you don't get any result.
i know that :D i have this isuue but its not important to me
Title: Re: virus chest bug!
Post by: DavidR on March 16, 2017, 06:38:07 PM
<snip>
At the moment the avast chest is pretty messed up with lots of the actions not working or not working as expected. Try scanning a file in the chest and you don't get any result.
<snip>

The virus chest issues have all been fixed in the latest BETA including wrong dialogs etc.

Yes I have seen that the beta was released but as you said in that there was a lot fixed that wasn't in the change log was very light on detail. To the point that I thought why would I bother.