Avast WEBforum
Consumer Products => Avast Cleanup => Topic started by: Silvia68 on March 19, 2017, 01:05:34 PM
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Hello Avast support team,
I've had the same problems some of you guys have had, but in my case is only when I run the 'registry clean-up'. It get stuck in step 2. And then, every time I turn my computer off and on again, or reboot it, I key my password in but my connecting account (if I can call it that - you know when you turn on your computer and you have to log in with your outlook account to access your data) simply disappear, and I can't access anything. It's shown a message to check my log. When I reboot again, things go back to normal.
What should I do? Is there a way to uninstall and reinstall the clean up? I like this product and I'd like to keep using it.
Thanks in advance for your help.