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Consumer Products => Avast Account (my.avast.com) => Topic started by: REDACTED on March 20, 2017, 11:55:11 PM

Title: Consolidate Licenses
Post by: REDACTED on March 20, 2017, 11:55:11 PM

I have both Pro and Premier each with a couple of licenses attached to each.  I cannot find a way to transfer my Pro to the Premier and pay the difference.  Help..

Title: Re: Consolidate Licenses
Post by: DavidR on March 21, 2017, 01:10:15 AM

I'm not sure if this F.A.Q would cover all the bases, but certainly worth a look.
Sales - Orders and Renewals FAQ - https://www.avast.com/faq.php?article=AVKB24#artTitle (https://www.avast.com/faq.php?article=AVKB24#artTitle)

If not try the support ticket system: https://support.avast.com/support/tickets/new (https://support.avast.com/support/tickets/new) - Billing.

Support tickets are handled on a First In First Out and can take around 5 working days. Whatever you do don't submit multiple tickets as this throws you back in the line.