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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on March 21, 2017, 04:56:57 AM

Title: CANNOT boot and recover after installed AVAST
Post by: REDACTED on March 21, 2017, 04:56:57 AM

I have uninstalled my old anti-virus software and then installed AVAST anti-virus this month.
Then, AVAST asked me to reboot.
Then, the computer said has to run in SAFE mode.
Then, the computer said cannot recover.

Problem is: StartupRepairOffline
01: 0.0.0.0
02: 6.1.7600.16385
03: unknown
04: -1
05: AutoFailover
06: 33
07: CorruptRegistry

Then, the computer keeps try recover but keeps show cannot recover.
and keeps show the same problem message (as above).
Just in a loop for more than 10 times and then I shut down my computer.

My computer is WIN7
My question is: how can I get back my computer normal.
Given I even cannot go to SAFE mode  and try "WIN + R"
Please help!

Title: Re: CANNOT boot and recover after installed AVAST
Post by: mchain on March 21, 2017, 05:14:50 AM

Here you go:  https://forum.avast.com/index.php?topic=199176.0 (https://forum.avast.com/index.php?topic=199176.0)

If your system is Win 7 32-bit there is an updated virus definition fix available.  Please read topic for possible fixes you can try.

Title: Re: CANNOT boot and recover after installed AVAST
Post by: REDACTED on March 21, 2017, 07:07:40 AM

 ::) ::) ::)

May I know how can I update my AVAST anit-virus if I cannot go into Window (my computer keeps reboot and reboot)

Title: Re: CANNOT boot and recover after installed AVAST
Post by: bob3160 on March 21, 2017, 05:39:16 PM

Quote from: Eric 2017 on March 21, 2017, 07:07:40 AM

::) ::) ::)

May I know how can I update my AVAST anit-virus if I cannot go into Window (my computer keeps reboot and reboot)

https://www.howtogeek.com/164876/how-to-use-safe-mode-to-fix-your-windows-pc-and-when-you-should/

Title: Re: CANNOT boot and recover after installed AVAST
Post by: REDACTED on March 28, 2017, 11:53:05 AM

Thanks for your advice.
However, using F8 and SAFE mode still cannot let me go into WINDOW.
The computer still "reboot and reboot".
Any other ways I can do?

Title: Re: CANNOT boot and recover after installed AVAST
Post by: Be Secure on March 28, 2017, 12:02:08 PM

Quote from: Eric 2017 on March 28, 2017, 11:53:05 AM

Thanks for your advice.
However, using F8 and SAFE mode still cannot let me go into WINDOW.
The computer still "reboot and reboot".
Any other ways I can do?

Try what Microsoft recommends on this link...
https://answers.microsoft.com/en-us/windows/forum/windows_7-system/windows-7-cannot-boot-problem-event-name-startup/356be4bf-ed78-4ee3-8d50-5f3a8fd46c21 (https://answers.microsoft.com/en-us/windows/forum/windows_7-system/windows-7-cannot-boot-problem-event-name-startup/356be4bf-ed78-4ee3-8d50-5f3a8fd46c21)