Avast WEBforum

Consumer Products => Avast Passwords => Avast Passwords for Windows => Topic started by: REDACTED on March 30, 2017, 01:24:12 PM

Title: I removed the account
Post by: REDACTED on March 30, 2017, 01:24:12 PM

I stupidly removed my account, so, as it told me, Avast deleted all the saved password with the account. Can I restore said account or my stupidity won? Ty

Title: Re: I removed the account
Post by: Eddy on March 31, 2017, 12:58:29 AM

No, it is not possible as all data has been removed.

Title: Re: I removed the account
Post by: Martin Kvetko on March 31, 2017, 12:11:09 PM

Actually we have solved the issue via PM  8)

In general

• if user deletes his my avast account while password synchronization is turned on then data are lost and it can't be recovered!
• if user just removes device from avast account, while he was synchronizing passwords and he has no other device which can authorize new devices for synchronization he still may use self-authorization feature by following this guide: https://www.avast.com/faq.php?article=AVKB92 (https://www.avast.com/faq.php?article=AVKB92)

Title: Re: I removed the account
Post by: Eddy on March 31, 2017, 05:22:46 PM

As I understood the user had removed his account, not just his device.

To anna,
I suggest you export the passwords so you will always have a (local) backup also.