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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on March 31, 2017, 09:25:05 AM

Title: System Crash During System Full Scan
Post by: REDACTED on March 31, 2017, 09:25:05 AM

I have version 17.3.2291 of Avast and Running on Windows 10 Pro. When trying to complete a full system scan, my computer blue screens every time at exactly 30%. I  have tried several times and it is always the same. Other scans complete but specifically the system drive selection for the full system scan does not work and causes the crash. I am not sure if this is a Windows issue or if the scan does not have access to files or if there is a virus causing it.

Title: Re: System Crash During System Full Scan
Post by: Asyn on March 31, 2017, 10:56:24 AM

Follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle