Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on March 31, 2017, 05:07:33 PM

Title: Deactivated?
Post by: REDACTED on March 31, 2017, 05:07:33 PM

So on my avast program everything seems to be functioning properly, and so I thought there was no problem, but going onto the website and checking my pc on the avaliable devices it says my real time shields, secureDNS, Antispam shield, Mail shield, web shield and file shield are disabled.

Title: Re: Deactivated?
Post by: DavidR on March 31, 2017, 05:14:01 PM

If you mean going onto your my.avast.com account, then there is a possibility this is a communication issue between it and your systems.

I would tend to believe what you see in front of you in your systems, are they saying your shields are disabled ?
If any were disabled then the avast tray icon would have a yellow triangle with an !