Avast WEBforum
Consumer Products => Avast Mobile Apps => Avast Anti-Theft for Android => Topic started by: Lisandro on April 06, 2017, 01:01:53 PM
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Good afternoon people,
Doing routine tests, I checked the protection status of this protection and I noticed that the commands sent from the portal to Avast Anti-Theft Mobile Do not Work, always return the message "We can not get in touch with your device" after some time of " Trying to get in touch with your device. "
*** The only tests that worked were with the Avast Anti-Theft Mobile interface open ***
* Avast Anti-Theft Mobile is already set up as device administrator
* Android 6.0.1
* Asus Zenfone2 phone
* I uninstalled and installed the two apps (Avast Anti-Theft Mobile and Avast Anti-virus Mobile) and removed the portal and added again;
I have already tried a possible solution on all topics and nothing.
I hope you can help me.
Att.
Jefferson.
https://forum.avast.com/index.php?topic=200212.0