Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: qaz79 on March 22, 2006, 10:17:39 AM

Title: help
Post by: qaz79 on March 22, 2006, 10:17:39 AM

When i try to run avast after the memory scan a window come's up saying:

Unknown error.

Skin is not complete. Look at the following descreption: Skin is not loaded properly.

What should I do?

Title: Re: help
Post by: Lisandro on March 22, 2006, 12:15:45 PM

Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair). You must be connected to the internet while repairing.

If this does not help, can you uninstall / boot / install / boot again?

If the error persists, can you ask for further help?

Title: Re: help
Post by: qaz79 on March 22, 2006, 07:49:21 PM

i tried repairing it but it didn't work.

Title: Re: help
Post by: CharleyO on March 22, 2006, 08:00:05 PM

***

Welcome to the forums, qaz79.    :)

Quote from: Tech on March 22, 2006, 12:15:45 PM

If this does not help, can you uninstall / boot / install / boot again?

And did you try the second part of Tech's advice?    ???


***

Title: Re: help
Post by: Lisandro on March 22, 2006, 09:45:59 PM

As a workaround and a test, you could disable skinning in avast and see if that should solves the problem:

To do that, open the file <avast>\data\avast4.ini, look up the [UserInterface] section, and add the following entry:

StartWithSkin=0

Save the file, boot and try to start avast again.

If this does not work, try running C:\Program Files\Alwil Software\Avast4\ashSimp2.exe