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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on April 17, 2017, 07:36:56 AM

Title: I tried to download Antivirus Free and it did not work.
Post by: REDACTED on April 17, 2017, 07:36:56 AM

The installer said that there was a setup error. I have attached a copy of the setup log for additional information.

If someone could assist me with this, I would very much appreciate it.

Thank you,

Kescarte DeJudica

Title: Re: I tried to download Antivirus Free and it did not work.
Post by: Asyn on April 17, 2017, 07:43:22 AM

Try the offline installer.
https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

Title: Re: I tried to download Antivirus Free and it did not work.
Post by: REDACTED on April 17, 2017, 04:57:24 PM

Quote from: Asyn on April 17, 2017, 07:43:22 AM

Try the offline installer.
https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

That worked, thanks!

Title: Re: I tried to download Antivirus Free and it did not work.
Post by: Asyn on April 17, 2017, 05:12:52 PM

You're welcome.

Title: Re: I tried to download Antivirus Free and it did not work.
Post by: REDACTED on April 18, 2017, 06:38:28 AM

Quote from: Asyn on April 17, 2017, 07:43:22 AM

Try the offline installer.
https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

I've had this problem too and tried the offline installer, it's worked just fine but when I try to update the virus definitions and software it doesn't work, it also won't let me log in to connect my device.