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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on April 17, 2017, 10:29:31 PM

Title: Avast! v Tom Clancy's Ghost Recon: Wildlands
Post by: REDACTED on April 17, 2017, 10:29:31 PM
hey all,

First of all ive been using your Internet Security for over a year without a problem until last week. I bought Tom Clancy's Ghost Recon: Wildlands on Steam and this is when it happened - i could not play the game or get past the loading screen, i did try everything under the sun and even turned off Avast! processes to which this did not help. After been told by a friend to uninstall and do a reboot, i so tried and i was able to play my game! Only problem is that i can not install Avast! otherwise this stops me from playing the game. Ive had no other problem with any of my games from UBISOFT.

So, to conclude i guess it's something to do with Avast! been too 'restricting' with just this game!?

Please could you look into this and let me know when it's fixed so i can install my Internet Security again and have both running/playing at the same time

Regards
Mark
Title: Re: Avast! v Tom Clancy's Ghost Recon: Wildlands
Post by: Eddy on April 17, 2017, 10:39:20 PM
Disable port scanning in the firewall and see if it solves the problem.

Please (re)search before posting.
Things like this have been reported many times and the solution is also given many times.
Title: Re: Avast! v Tom Clancy's Ghost Recon: Wildlands
Post by: REDACTED on April 17, 2017, 10:51:43 PM
thank for the reply but i did have port scanning disabled and just incase for piece of mind i reinstalled Avast! and disabled port scanning and it still does not work :P ::)
Title: Re: Avast! v Tom Clancy's Ghost Recon: Wildlands
Post by: Alikhan on April 17, 2017, 10:52:35 PM
thank for the reply but i did have port scanning disabled and just incase for piece of mind i reinstalled Avast! and disabled port scanning and it still does not work :P ::)

Does disabling Self-Defence via Settings>Troubleshooting solve the issue?
Title: Re: Avast! v Tom Clancy's Ghost Recon: Wildlands
Post by: REDACTED on April 17, 2017, 11:02:40 PM
Does disabling Self-Defence via Settings>Troubleshooting solve the issue?
just tried and it does not help either
Title: Re: Avast! v Tom Clancy's Ghost Recon: Wildlands
Post by: Pondus on April 17, 2017, 11:08:24 PM
Does disabling Self-Defence via Settings>Troubleshooting solve the issue?
just tried and it does not help either
SelfDefence is for protection avast from tamper / malware trying to disable avast

Title: Re: Avast! v Tom Clancy's Ghost Recon: Wildlands
Post by: Eddy on April 17, 2017, 11:22:15 PM
Disable the shields one at a time to see if any of them is causing the problem.
Title: Re: Avast! v Tom Clancy's Ghost Recon: Wildlands
Post by: Alikhan on April 17, 2017, 11:29:20 PM
Does disabling Self-Defence via Settings>Troubleshooting solve the issue?
just tried and it does not help either
SelfDefence is for protection avast from tamper / malware trying to disable avast

There's currently a bug with the Self-Defence which stops application such as Paint Shop Pro from running.
Title: Re: Avast! v Tom Clancy's Ghost Recon: Wildlands
Post by: REDACTED on April 19, 2017, 09:34:57 AM
Disable the shields one at a time to see if any of them is causing the problem.
done what you said and still causing a problem
Title: Re: Avast! v Tom Clancy's Ghost Recon: Wildlands
Post by: bob3160 on April 19, 2017, 04:38:56 PM
Does disabling Self-Defence via Settings>Troubleshooting solve the issue?
just tried and it does not help either
SelfDefence is for protection avast from tamper / malware trying to disable avast

There's currently a bug with the Self-Defence which stops application such as Paint Shop Pro from running.
Has that been acknowledged by Avast ???
Title: Re: Avast! v Tom Clancy's Ghost Recon: Wildlands
Post by: Asyn on April 19, 2017, 04:40:54 PM
There's currently a bug with the Self-Defence which stops application such as Paint Shop Pro from running.
Has that been acknowledged by Avast ???
Yes Bob.
Title: Re: Avast! v Tom Clancy's Ghost Recon: Wildlands
Post by: REDACTED on August 13, 2017, 07:08:37 PM
Hi Sepitus
1 uninstall the game
2 open Avast
3 go to settings
4 go to components
turn file shield and behaviour shield of   you should have no problems
have a nice day

   
Title: Re: Avast! v Tom Clancy's Ghost Recon: Wildlands
Post by: bob3160 on August 13, 2017, 07:12:06 PM
Hi Sepitus
1 uninstall the game
2 open Avast
3 go to settings
4 go to components
turn file shield and behaviour shield of   you should have no problems
have a nice day

 
A reply to a 4 month old question is totally useless. This was a bug that's long since been patched.