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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on April 23, 2017, 09:56:59 AM

Title: Avast prevent NAS to hibernate !
Post by: REDACTED on April 23, 2017, 09:56:59 AM

Hi,
since more week, NAS can't hibernate.. Each hour AVAST tests port 445 when NAS is online. This check and test SMB connection prevent NAS to hibernate after 1hour !

How to solve this? I already removed Wifi inspector, but not solve.
If stop service 'aswbIDSAgent' (executable: "C:\Program Files\AVAST Software\Avast\x64\aswidsagenta.exe")  NAS hibernate after 1 hour, and not see after stop this service the test port 445 each hour (wireshark).

Title: Re: Avast prevent NAS to hibernate !
Post by: Asyn on April 23, 2017, 10:00:19 AM

You could try the latest beta: https://forum.avast.com/index.php?board=15

Title: Re: Avast prevent NAS to hibernate !
Post by: REDACTED on April 23, 2017, 03:20:07 PM

Beta work, 1st step: not tested with wifi inspector. (minimal installation)
After remove Avast + avastclear and install beta, it's good, I not see packet to my NAS port 445. And NAS (Synology) hibernate after 1 hour.

Title: Re: Avast prevent NAS to hibernate !
Post by: Asyn on April 23, 2017, 03:59:57 PM

Thanks for the feedback.

Title: Re: Avast prevent NAS to hibernate !
Post by: REDACTED on May 01, 2017, 05:18:43 PM

return problem; same with avast beta (and with just file; web and action suspect agent installed).
same as before, must stop service aswbIDAgent

(http://i.imgur.com/xQBLV7O.png)

Title: Re: Avast prevent NAS to hibernate !
Post by: Asyn on May 01, 2017, 05:20:13 PM

Follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle

Title: Re: Avast prevent NAS to hibernate !
Post by: REDACTED on May 29, 2017, 07:44:25 PM

(http://i.imgur.com/5lJOZOy.png)
another time must stop service AVAST aswbIDSAgent! This prevent NAS hibernation.

I make wireshark, and see more test to connect with bad user \ to negociate smb2/ ntlmssp_auth and NAS respond failure.. but never hibernate.

After stop service (actually stopped since 19h23) no problem. no SMB traffic!
last traffic: 19h23; 19h18;19h03;18h48;18h33;18h32;18h18....
ID file: O20PZ

Title: Re: Avast prevent NAS to hibernate !
Post by: REDACTED on June 11, 2017, 07:01:58 PM

?? always same! must disable agent suspect action.
added with disable https; Not sure that Avast still have a utility compared to other free antivirus

(http://i.imgur.com/7S7G0Aj.png)