Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Beta - Avast => Topic started by: REDACTED on April 26, 2017, 05:22:32 PM

Title: UI failed to load
Post by: REDACTED on April 26, 2017, 05:22:32 PM

I am getting "UI failed to load. This is really embarrassing. AV Service is not responding" error
And when i try to click on restart service it doesn't do anything

Please help me its been here since last 2 days

Title: Re: UI failed to load
Post by: REDACTED on April 26, 2017, 05:23:28 PM

http://imgur.com/lVlxX6S screenshot of my avast

Title: Re: UI failed to load
Post by: Asyn on April 26, 2017, 05:43:39 PM

Hi, to start with, are you really using the latest beta..??

If so:
- Which Avast..? (Free/Pro/IS/Premier)
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

Title: Re: UI failed to load
Post by: REDACTED on April 28, 2017, 09:45:05 PM

hi
don't know if it can help but I had the same problem on my windows xp after updating avast
I noticed that a windows service had started badly, or had deactivated (I do not know very well), so please check your services and in particular "terminal server"

Title: Re: UI failed to load
Post by: REDACTED on June 12, 2017, 11:06:37 PM

Having the same issue.  Free Avast, latest version. 17.4.2294(build 17.4.3284.0)

Title: Re: UI failed to load
Post by: Eddy on June 12, 2017, 11:28:20 PM

stewgm, please post in the correct forum.
This one is for avast BETA and you are not running a beta.

Title: Re: UI failed to load
Post by: DavidR on June 12, 2017, 11:41:51 PM

Quote from: stewgm4 on June 12, 2017, 11:06:37 PM

Having the same issue.  Free Avast, latest version. 17.4.2294(build 17.4.3284.0)

You don't say what OS you are using ?
The most common OS effect is on XP SP3 systems and that is Terminal services having not started.