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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: miclev2333 on April 30, 2017, 02:42:41 PM

Title: Full Scan Runs toi 99%
Post by: miclev2333 on April 30, 2017, 02:42:41 PM

I'm running Internet Security. Once a week I have a scheduled full scan. It runs to 99%, then a window pops up and says "scan cancelled". When I click on details, a new Smart Scan runs. History shows the full scan completed successfully. How do I know the full scan is doing anything. This has happened the last 4 scans.

Title: Re: Full Scan Runs toi 99%
Post by: Eddy on April 30, 2017, 03:37:11 PM

As has been told in other threads already, that is a bug in displaying the percentage.
The scan does finish.

Title: Re: Full Scan Runs toi 99%
Post by: DavidR on April 30, 2017, 03:53:35 PM

Quote from: miclev2333 on April 30, 2017, 02:42:41 PM

I'm running Internet Security. Once a week I have a scheduled full scan. It runs to 99%, then a window pops up and says "scan cancelled". When I click on details, a new Smart Scan runs. History shows the full scan completed successfully. How do I know the full scan is doing anything. This has happened the last 4 scans.

As mentioned, a known bug (GUI) awaiting squashing, the scan should/does complete, just check the Scan History to see if the entry is there for the scan.

Title: Re: Full Scan Runs toi 99%
Post by: miclev2333 on May 02, 2017, 12:31:20 AM

"As told", "As mentioned" - I did a search of the forum and did not get any results. If I had, I wouldn't have bothered you.

Title: Re: Full Scan Runs toi 99%
Post by: DavidR on May 02, 2017, 12:37:55 AM

Quote from: miclev2333 on May 02, 2017, 12:31:20 AM

"As told", "As mentioned" - I did a search of the forum and did not get any results. If I had, I wouldn't have bothered you.

Unfortunately the forum search is not great unless you hit on a sweet spot, the longer the search string is the more unrelated topics come into it.

There are times when it is better to use google or another external search engine and using the site search function.

Title: Re: Full Scan Runs toi 99%
Post by: mchain on May 03, 2017, 08:12:08 AM

Yes, a google search is faster and more reliable than a forum search. 

Title: Re: Full Scan Runs toi 99%
Post by: Eddy on May 03, 2017, 10:46:06 AM

Better use something like this next time on Google :
<keyword-1 > <keyword-2> site:forum.avast.com

Title: Re: Full Scan Runs toi 99%
Post by: REDACTED on May 04, 2017, 06:10:44 PM

Same problem here on half a dozen systems, all W10, some Creators Update.  :(

Title: Re: Full Scan Runs toi 99%
Post by: Eddy on May 04, 2017, 06:12:22 PM

And what exact avast version ?

Title: Re: Full Scan Runs toi 99%
Post by: REDACTED on May 13, 2017, 11:46:32 PM

Hello I'm running Avast Premier Version 17.4.2294 (build 17.4.3482.0)  says 99% canceled on scan. I know its been happening for a while for others as well but I've had a few updates now and its still happening. I'm using Windows 10 creators update

Title: Re: Full Scan Runs toi 99%
Post by: REDACTED on May 14, 2017, 01:02:15 AM

Quote from: Eddy on May 04, 2017, 06:12:22 PM

And what exact avast version ?

Hi, sorry I never got a notice you posted here.
Avast version 17.4.2294