Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on May 01, 2017, 05:20:44 AM
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I shutdown my computer every night. Every day lately, when the computer starts up, the Avast tray icon has an exclamation point on it and when I open it it says "Some shields are turned off" and gives me a button to click to turn them back on. It doesn't say what shields or why they are turned off. I'm not turning anything off so why are they turning themselves off automatically? It's rather annoying to have to turn them back on every day not to mention unsafe, especially if I forget and start doing things on the internet before I remember or notice the icon. I have the free version of Avast on Windows 7.
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Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
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Whilst an avast repair may well resolve the problem.
I would suggest before doing this you restart your system, if you see the Avast tray icon with an exclamation point, try opening the UI to identify what Shield, Component, that hasn't started. Right click on the tray icon and select About Avast > Components and see if you can find the one not running.
There have been occasions when a shield or component is slow to start.
You may also check the avastUI > Settings > General > Status Monitoring and check if a component that you aren't running has status monitoring enabled.
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I followed your instructions, it's the Behavior Shield that's turned off. I checked under Status Monitoring and it's not checked there. Program Version and Definitions auto updates are also unchecked but everything else is checked. The shield is not slow to start, there have been times I've forgotten about the shield being off for hours and it's still off when i get to it. I'll try the repair mentioned above and come back here if it doesn't work.
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OK, report back.
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Just restarted and not getting the exclamation point this time so it looks like it worked. It says everything is ok right now. Hopefully that fixed it.
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Just letting you know I have the same problem with the Behaviour shield, but in my case it's not every time I reboot it's turned of, only now and then;
https://forum.avast.com/index.php?topic=201143.msg1388146#msg1388146
Interesting to know I'm not alone. I have also been recommended to try repair, but have not tried this yet, lazy as I am...
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I've noticed the Behavior Shield was disabled on startup "a handful" of times on my Win7x64 system...
by going into Services and starting the aswbIDSAgent service, I was then able to enable the Behavior Shield from within avast's settings / components menu.
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All I've had to do is
left right click on the Avast icon in the system tray and select Avast Shield Control | Enable all shields.
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All I've had to do is left click on the Avast icon in the system tray and select Avast Shield Control | Enable all shields.
I take it you mean 'right' click on the Avast icon in the system tray and select Avast Shield Control | Enable all shields. As 'left' clicking on it opens the UI.
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Yes, got in a hurry with a distraction in the room. :-[
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yes i was able to do that as well, but the problem for me was that i shouldn't have to remember to turn them back on, or notice the warning. they shouldn't have been turning off to begin with. there were several times I forgot and didn't notice the warning until i had been using the internet for hours and that was unsafe. however, so far, they have stayed on since doing the repair.
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Happening to my system also. But its the firewall that is disabling.
i think I did the repair once, but I will try it again. Also my firewall has "DCom service" on lowest setting. Shouldn't that be on full allow? or should i start another thread for that?
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yes i was able to do that as well, but the problem for me was that i shouldn't have to remember to turn them back on, or notice the warning. they shouldn't have been turning off to begin with. there were several times I forgot and didn't notice the warning until i had been using the internet for hours and that was unsafe. however, so far, they have stayed on since doing the repair.
Sounds good, thanks for the feedback.
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Hmm guess im not alone in having the behavior shield off when I started my computer today.
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Damnit, i take it back. When i started my computer today, the Behavior Shield was off again.... so....back to square one?
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It does it now and then on my Dell 8200 XP PRO SP3 box ... same thing "behavior shield not enabled" .. This is with Avast Free 2291 ... it has not happened on my Toshiba Laptop with Windows 10 Home 64 Bit (hopefully they fix it in the next major release)
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Damnit, i take it back. When i started my computer today, the Behavior Shield was off again.... so....back to square one?
You could try the latest beta: https://forum.avast.com/index.php?board=15
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Avast is now at 17.4.2294 Final ... just came out today ... hopefully this issue has been fixed.
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Problem still happening on my Dell 8200 with Windows XP PRO SP3 .. when I first boot up, all are enabled and about 5 minutes later, I find the Behavior Shield has disabled itself. It can be reenabled and seems to stay (can't say for how long as I typically will use this computer for about 2 hours) .. This has not happened on the Toshiba Laptop with Windows 10 Home 64 Bit OS .. This is Avast Free 17.4.2294 (build 17.4.3482.0) ... and yes, I tried a Repair of Avast yesterday. Needless to say, this is annoying.
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Problem still happening on my Dell 8200 with Windows XP PRO SP3 .. when I first boot up, all are enabled and about 5 minutes later, I find the Behavior Shield has disabled itself. It can be reenabled and seems to stay (can't say for how long as I typically will use this computer for about 2 hours) .. This has not happened on the Toshiba Laptop with Windows 10 Home 64 Bit OS .. This is Avast Free 17.4.2294 (build 17.4.3482.0) ... and yes, I tried a Repair of Avast yesterday. Needless to say, this is annoying.
Maybe it's time for the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
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Will have to see if the problem persists before I do that. I found out this morning on my Dell, that my Exclusions had not been retained. Fortunately, I had them exported and brought them back in Avast .... we will see if maybe that fixes it. And I am not the only one complaining about this glitch and others have tried clean installs without it helping.
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I've been watching mine for a few days now and have not seen the problem since doing the update. It appears to be fixed, but I will continue to watch it.
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What it is described in the subject happens randomly in the Windows'10 Toshiba laptop of my sister-in-law leaving her system unprotected. Her Avast license will expire on November 2018. I have reinstalled the anti-virus program to its latest version and downloaded the license file several times in order to recover the shields function and then it works fine again for a certain time. Whenever it occurred I had run Malwarebytes anti-malware to seek for a Bug or Trojan which may cause the deactivation trouble but the analysis tasks always finish successfully.
Yesterday, I had to recover the Avast Internet Security for its ''thousandth'' time. Then the light came to my brain and I thought that the Windows Defender Anti-virus which is built-in the latest versions of Windows'10 may interfere with Avast software (anti-virus duplication) and perhaps it is the source of the Avast Internet Security shields deactivation. I have permanently disabled the Windows Defender turning its flag off by the use of the command 'regedit' in order to see whether it is causing the Avast trouble or not. Now, we are waiting for the outcome.
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I have the same problem with behavior shield, some days it is turned on when I start up and some days it´s not. It started with the update to 17.4.2294 (build 17.4.3482.0) Repair don´t solve it. Waiting for the next update of the Avast pro to see if it contains a fix to this problem. I have noticed that Avast won´t start updating itself until I turn the behavior shield on. Why so ? Sorry to say but the problem still exists after the update to the new version 17.5.2302 Avast pro.
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Been having this for a long time now, tried clean reinstall updating etc etc. Never tried the repair, so I'm doing that now but sounds like it isnt going to fix it.
Has anyone found a solution yet?
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Same problem. Win 10 ASUS laptop. Behavior shield sometimes doesn't start automatically at startup leading to the exclamation point -- but it can be enabled manually.
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No solution yet. But on my Dell 8200 XP PRO SP3 it has not happened in a few weeks. And it has never happened on my Toshiba Laptop running Windows 10 Home 64 build 1703 .. This is with the latest released version of Avast 17.7.2314
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https://forum.avast.com/index.php?topic=210574.msg1429615#msg1429615