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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on May 01, 2017, 01:32:19 PM

Title: Avast caused my TV capture card not working in some program
Post by: REDACTED on May 01, 2017, 01:32:19 PM

my TV capture card does not work with some program (eg. DVBViewer, DScaler, MPC-HC)
but only work for some program (TotalMedia, PotPlayer)
temporarily disable avast does not resolve, only uninstall avast all program resume normal.

this problem happen on this weak

Title: Re: Avast caused my TV capture card not working in some program
Post by: Asyn on May 01, 2017, 01:33:09 PM

- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

Title: Re: Avast caused my TV capture card not working in some program
Post by: REDACTED on May 01, 2017, 01:38:23 PM

Avast free version, i used avast over years

I tried reinstall windows, after installed avast this problem happens immediately

Title: Re: Avast caused my TV capture card not working in some program
Post by: Asyn on May 01, 2017, 01:43:01 PM

- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?

Title: Re: Avast caused my TV capture card not working in some program
Post by: REDACTED on May 01, 2017, 01:54:54 PM

17.3.2291 (build 17.3.3443.0), only installed 4 components (file syatem shield, behavior shield, mail shield, web shield)
Win8.1 64bit
no other security related software installed

Title: Re: Avast caused my TV capture card not working in some program
Post by: Asyn on May 01, 2017, 01:57:23 PM

You could try the latest beta: https://forum.avast.com/index.php?board=15

Title: Re: Avast caused my TV capture card not working in some program
Post by: REDACTED on May 01, 2017, 02:10:02 PM

Thanks for provide beta version. but unfortunately, this problem still happen in beta version.

(Updated: DVBviewer is worked, but other analog TV player program does not work)

Title: Re: Avast caused my TV capture card not working in some program
Post by: Asyn on May 01, 2017, 02:39:33 PM

Might be a bug, wait for one of the devs and/or submit a ticket: https://support.avast.com/support/tickets/new

Title: Re: Avast caused my TV capture card not working in some program
Post by: REDACTED on May 02, 2017, 10:44:31 AM

Me too!
I have 2 TV capture cards and 2 HDMI capture cards that do not work properly. But uninstall "avast free" to make it back to normal.
Win7 64bit

Title: Re: Avast caused my TV capture card not working in some program
Post by: REDACTED on May 03, 2017, 03:13:29 PM

I have this issue too with all my medical device cameras.

Title: Re: Avast caused my TV capture card not working in some program
Post by: NON on May 03, 2017, 04:52:14 PM

Some Japanese users reported similar issues too.

Title: Re: Avast caused my TV capture card not working in some program
Post by: REDACTED on May 03, 2017, 10:59:01 PM

Turning the program to "Passive Mode" should be a workaround to the issue. However, this is simply disabling the program, not resolving the issue. There are multiple threads on this.