Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on May 03, 2017, 10:27:58 PM

Title: Avast Will Not Run a Virus Scan
Post by: REDACTED on May 03, 2017, 10:27:58 PM

Hi All,

Avast updated itself today, requiring a restart of the computer. Now when I click to begin a virus scan a window opens up to show the progress and the 'progress number' just stays at 0% indefinitely.

Can anyone help me to get Avast to scan my computer?

Thanks for all replies!

Title: Re: Avast Will Not Run a Virus Scan
Post by: Eddy on May 03, 2017, 10:31:58 PM

Perform a repair.
If that doesn't solve it, perform a clean installation of the latest version.

Title: Re: Avast Will Not Run a Virus Scan
Post by: REDACTED on May 03, 2017, 11:53:42 PM

A Repair did not fix it.  Are there any special instructions as to how to perform a "clean install" or can I just uninstall the program via Control Panel/Programs and Features/Uninstall and download a fresh version and install it normally?

Title: Re: Avast Will Not Run a Virus Scan
Post by: Eddy on May 04, 2017, 12:06:13 AM

- Remove through control panel
- Run avastclear
- Remove all leftovers manually
- Install the latest version of avast with the offline installer