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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on May 04, 2017, 08:49:18 PM

Title: Black screen in TV tuner AverTV Hybrid+FM Volar(A828)
Post by: REDACTED on May 04, 2017, 08:49:18 PM
I have updated my Avast to latest version 17.4.3482.0 and lost video in TV tuner AverTV Hybrid+FM Volar(A828). There is only sound. I can't watch TV.
TV tuner works fine with Aver version 17.3.3442.0.
With Aver version 17.3.3443.0 was no video and sound.
Without Avast in system Tv tuner works fine.

What is wrong with Avast? When it will be repaired?[/b][/b]
Title: Re: Black screen in TV tuner AverTV Hybrid+FM Volar(A828)
Post by: Eddy on May 04, 2017, 09:03:06 PM
There is no version 17.4.3482.0.
There is and never was a version 17.3.3442.0 either.

The latest version is 17.4.2294

https://forum.avast.com/index.php?topic=183543.0
Title: Re: Black screen in TV tuner AverTV Hybrid+FM Volar(A828)
Post by: chris... on May 04, 2017, 10:15:50 PM
Borg11 speaks about build version by error like some others.
That said, avast should not indicate it so visibly, this is confusing

However in "about avast":
17.1.2286->built-17.1.3394
17.2.2288->built-17.2.3419
17.3.2290->built-17.3.3442
17.3.2291->built-17.3.3443
17.4.2294->built-17.4.3482

And , a lot of issues related to some devices (USB or LAN) blocked by web shield in latest avast version , maybe your case ?
Title: Re: Black screen in TV tuner AverTV Hybrid+FM Volar(A828)
Post by: REDACTED on May 05, 2017, 06:46:01 PM
Correct, those version are from old installation files (build version).
For now I only have problem with my TV tuner and it is connected via USB to my PC.
Is there any solution to my problem?

What is wrong with Avast? When it will be repaired?