Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on May 09, 2017, 02:39:34 PM

Title: Avast And Spam Filter
Post by: REDACTED on May 09, 2017, 02:39:34 PM
For the last week I notice the spam filter isn't working and the Avast options are missing from the top right section of my Outlook 2016 window.

I turned the spam filtering off and then on again in Avast, didn't help so what can I do about it"
Title: Re: Avast And Spam Filter
Post by: Eddy on May 09, 2017, 02:52:02 PM
I strongly suggest to remove the image from your post.
It really is a very bad idea to show personal information like names and email addresses on a public webboard.
Title: Re: Avast And Spam Filter
Post by: REDACTED on May 09, 2017, 02:56:57 PM
How do I do that?? I sent a mssg to the mods asking how I do it.
Title: Re: Avast And Spam Filter
Post by: Eddy on May 09, 2017, 03:16:23 PM
Click on "modify" at the right top of that message.
Title: Re: Avast And Spam Filter
Post by: REDACTED on May 09, 2017, 03:29:26 PM
I did that Eddy but don't see where to delete it?
Title: Re: Avast And Spam Filter
Post by: Eddy on May 09, 2017, 03:46:00 PM
In the exact same place as where you added the image
"Attachments and other options"
Title: Re: Avast And Spam Filter
Post by: REDACTED on May 09, 2017, 03:52:22 PM
OK! Thanks Eddy, I re posted the edited image!
Title: Re: Avast And Spam Filter
Post by: REDACTED on May 09, 2017, 11:44:17 PM
so would anyone have any suggestions? I'm getting alot more spam without the Avast filter.
Title: Re: Avast And Spam Filter
Post by: REDACTED on May 11, 2017, 03:21:30 PM
so how do I get the Avast spam filter working again? In Avast it's turned on but it's not in my Outlook 2016 window anymore.

Title: Re: Avast And Spam Filter
Post by: REDACTED on May 12, 2017, 02:08:33 PM
Darn, well if no one on the forum can help me, is there any Support for Avast free I can go ask?
Title: Re: Avast And Spam Filter
Post by: Asyn on May 12, 2017, 02:13:04 PM
Darn, well if no one on the forum can help me, is there any Support for Avast free I can go ask?
Spam filter isn't included in Avast Free.
Title: Re: Avast And Spam Filter
Post by: REDACTED on May 12, 2017, 02:55:12 PM
It was there in my Outlook for a couple years though, and last week it's gone?
Title: Re: Avast And Spam Filter
Post by: Asyn on May 12, 2017, 02:58:07 PM
It was there in my Outlook for a couple years though, and last week it's gone?
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
Title: Re: Avast And Spam Filter
Post by: REDACTED on May 12, 2017, 03:45:57 PM
Well I just bought the Premier, version 17.4.2294,

windows 7 premier 64 bit, think I have SP 2.

re booted and still don't see Avast in my Outlook window.
Title: Re: Avast And Spam Filter
Post by: Asyn on May 12, 2017, 03:47:39 PM
Well I just bought the Premier, version 17.4.2294,
windows 7 premier 64 bit, think I have SP 2.
re booted and still don't see Avast in my Outlook window.
-> https://www.avast.com/faq.php?article=AVKB96#artTitle (Add/Remove components)
Title: Re: Avast And Spam Filter
Post by: REDACTED on May 12, 2017, 06:39:10 PM
Yes Asyn, I already looked there and the anti spam is turned on, it's just not showing up in my Outlook window like it was.

Title: Re: Avast And Spam Filter
Post by: REDACTED on May 13, 2017, 02:28:27 AM
I'd sure like to get this resolved folks, is there any support from Avast now that I have the paid version??.
Title: Re: Avast And Spam Filter
Post by: Eddy on May 13, 2017, 02:31:09 AM
Sure > https://support.avast.com