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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for iOS => Topic started by: REDACTED on May 11, 2017, 06:43:58 AM

Title: SecureLine on iOS not recognizing my iTunes subscription
Post by: REDACTED on May 11, 2017, 06:43:58 AM

I recently purchased a year long sub with a month free trial attached. After a week the free trail suddenly ended and now says I do not have a subscription. When I go to my settings it says my subscription is active but when I try to restore it through the app it says there are no valid ones on this iPhone.
There are no "restore subscription" options in my App Store tab either as they say in the support links.

Title: Re: SecureLine on iOS not recognizing my iTunes subscription
Post by: Tereza V. on May 17, 2017, 01:19:35 PM

Our apologies, in version 4.1 a problem with trial versions occured, but since today a new update has been available on App Store, please update your app and the problem will be fixed.