Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on May 15, 2017, 02:33:13 PM
-
i ordered "avast internet security" and i payed for the money already. i got the key via mail but my comp crashed and i lost my privat data i saved on my local disk incl mails. I installed avast again but i have no key to open all.
i send mail to support to get new licenzkey.. i got it... many times already.. but when i will upload the key i got the message... "wrong lizenzkey".
i`m very sorry that have no chance to contact avast support by phone like other shop. so no direct contakt.. only mail to get new key.
if i know it that support is bad like this never i will order anything from avast.
in the last i delete all and download antivir.
very very sorry.....
my mail-adresse: check-rch@online.de
-
You can get the license file through your avast account or through https://www.avast.com/resend-license-paid.php
If neither is working, you will need to contact avast and ask them to have a look at it > https://support.avast.com