Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: REDACTED on May 15, 2017, 05:50:34 PM

Title: We are sorry, but detailed information for device SM-G900V is currently not avai
Post by: REDACTED on May 15, 2017, 05:50:34 PM

There appears to be a fairly major system failure blocking all functionality of the Avast web page's interaction with Avast-enabled devices.

Does anyone have an explanation?
There are old posts from 2 years ago with this error, but Avast employees insult the intelligence of people who claim this issue has resurfaced by pointing out the age of the post.

"The issue has resurfaced!"

Title: Re: We are sorry, but detailed information for device SM-G900V is currently not avai
Post by: sebastian74 on June 04, 2017, 04:13:41 PM

i ahve the same problem

Title: Re: We are sorry, but detailed information for device SM-G900V is currently not avai
Post by: Eddy on June 04, 2017, 04:20:30 PM

Quote

but Avast employees insult the intelligence of people who claim this issue has resurfaced

They don't do that.
They are just saying that is a old thread that is dead for about 2 years.
A lot has changed in that time.

Title: Re: We are sorry, but detailed information for device SM-G900V is currently not avai
Post by: DavidR on June 04, 2017, 05:16:43 PM

Quote from: Dougga on May 15, 2017, 05:50:34 PM

There appears to be a fairly major system failure blocking all functionality of the Avast web page's interaction with Avast-enabled devices.

Does anyone have an explanation?
There are old posts from 2 years ago with this error, but Avast employees insult the intelligence of people who claim this issue has resurfaced by pointing out the age of the post.

"The issue has resurfaced!"

Avast Team members are indicated as such by the 'Avast team' to the left of their posts under the User Name. 

All others including myself are avast users just like yourself.

Title: Re: We are sorry, but detailed information for device SM-G900V is currently not avai
Post by: REDACTED on September 26, 2017, 02:17:01 AM

I am too having same problem activating my Samsung S8+

We are sorry, but detailed information for device SM-G955W is currently not available.

Please helpp  what do I do?

David

Title: Re: We are sorry, but detailed information for device SM-G900V is currently not avai
Post by: REDACTED on November 29, 2017, 03:59:13 AM

Quote from: dlambie on September 26, 2017, 02:17:01 AM

I am too having same problem activating my Samsung S8+

We are sorry, but detailed information for device SM-G955W is currently not available.

Please helpp  what do I do?

David

Quote from: Dougga on May 15, 2017, 05:50:34 PM

There appears to be a fairly major system failure blocking all functionality of the Avast web page's interaction with Avast-enabled devices.

Does anyone have an explanation?
There are old posts from 2 years ago with this error, but Avast employees insult the intelligence of people who claim this issue has resurfaced by pointing out the age of the post.

"The issue has resurfaced!"

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I have the same problem  ... Do see a lot of questions here at the forum ...
does anybody from avast ever answer ??? Is there another help desk ?