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Consumer Products => Avast Passwords => Avast Passwords for Windows => Topic started by: REDACTED on May 16, 2017, 12:01:43 AM

Title: Problem with password in Smart analysis
Post by: REDACTED on May 16, 2017, 12:01:43 AM

Hi! Sorry for my english, i'm still learning.
I change mi account password in my.avast.com. After that i try to do a smart analysis in one of my devices and i cannot.
https://drive.google.com/open?id=0B8uoI0i6uO50NnRSR05wTDBLUG8 (https://drive.google.com/open?id=0B8uoI0i6uO50NnRSR05wTDBLUG8)
Invalid password?
Please if someone can help me!!! Thank you!!! :D

Title: Re: Problem with password in Smart analysis
Post by: Eddy on May 16, 2017, 12:09:49 AM

The password for your account and the password set on avast (the av) are two different things.
You need to use the password set on the av, not the one you use for your account.