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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Mac => Topic started by: REDACTED on May 21, 2017, 12:53:48 AM

Title: Assistance please: New User receiving error message when connectingT
Post by: REDACTED on May 21, 2017, 12:53:48 AM

I recently purchased the Avast Secureline VPN & it was operating perfectly until today. Now when I attempt to connect I receive the following error--> "The negotiation with the VPN server failed. Verify the server address & try reconnecting"

Can anyone offer assistance please?

Many thanks in advance.

Title: Re: Assistance please: New User receiving error message when connectingT
Post by: Eddy on May 21, 2017, 12:57:57 AM

Try the other servers.

Title: Re: Assistance please: New User receiving error message when connectingT
Post by: krahulik on May 21, 2017, 07:45:40 AM

Hello,
does it happen to all the locations in the list or only for some of them? If you open an about dialog, which product version do you have?