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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on May 24, 2017, 03:38:49 AM

Title: Stop scan report showing many items in tmp folder
Post by: REDACTED on May 24, 2017, 03:38:49 AM

Avast 17.4.2294/Win 10 Pro 1703
I run a custom scan daily at 7:00 pm. Occasionally -- every several days -- the report includes a large number of items (198 today) like the following:

Quote

c:\Users\Bob\AppData\Local\Temp\CFB17BB7-F3B0-4186-90C1-B7E77C21B5D3\MsiProvider.dll [E] The system cannot find the path specified (3)

I included c:\users\Bob\Local\temp on both exclusions lists (the Settings page and the Scan configuration). But it didn't help.

The comment appears to be by Windows, not Avast but I don't understand why Avast is interested in \temp.

How can I prevent this?

Title: Re: Stop scan report showing many items in tmp folder
Post by: mchain on May 24, 2017, 05:38:39 AM

<snip>

Quote

Avast 17.4.2294/Win 10 Pro 1703
I run a custom scan daily at 7:00 pm.Occasionally -- every several days -- the report includes a large number of items (198 today) like the following:

Quote
c:\Users\Bob\AppData\Local\Temp\CFB17BB7-F3B0-4186-90C1-B7E77C21B5D3\MsiProvider.dll [E] The system cannot find the path specified (3)...

<snip>
Hi tcebob,

At first thought, I'd wager your custom scan is set to scan temporary files, and in this case they have been removed, either by routine system cleaning or a third-party cleaning program on the system?

Title: Re: Stop scan report showing many items in tmp folder
Post by: Eddy on May 24, 2017, 09:52:13 AM

There is no need to run a scan that often.

Title: Re: Stop scan report showing many items in tmp folder
Post by: REDACTED on May 24, 2017, 08:48:12 PM

Eddy, running the scan less frequently will not address the problem.

mchain, nothing directly about temporary files but I found I had Hard Errors checked under Reports. Unchecked that and maybe that'll fix the problem.

Title: Re: Stop scan report showing many items in tmp folder
Post by: Eddy on May 24, 2017, 09:00:19 PM

You can't prevent it unless you set a exclusion for that folder which is not a smart thing to do.

Title: Re: Stop scan report showing many items in tmp folder
Post by: Pondus on May 24, 2017, 09:03:18 PM

Quote

  Eddy, running the scan less frequently will not address the problem. 

Your AV have real time protection, meaning evrything that goes on in your computer when on is scanned/monitored in realtime

Quote

c:\Users\Bob\AppData\Local\Temp\CFB17BB7-F3B0-4186-90C1-B7E77C21B5D3\MsiProvider.dll [E] The system cannot find the path specified (3)

This message usually mean the file is no longer there, and that may not be a surprise when located in a temp folder

This error message is usually gone if you reboot and scan again