Avast WEBforum
Consumer Products => Avast Cleanup => Topic started by: tc_saw82 on May 24, 2017, 07:36:40 AM
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Currently i format my computer and reinstall the Avast (updated version) and reactive or install the licenses.
Avast premium is OK, but i face the problem in Avast Cleanup. I insert the code, the system showed that: The number of successful activation has reached the limit.
Expire date is: 24 JULY 2017
What is the problems?
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The problem is that you can only use the activation code a limited amount of times.
You need to use the license file and not the activation code as has been explained before on this webboard.
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Thanks for the reply.
now question is i could not find the license file, but only the code.
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Look in your account.
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Okay having the same problem. Using the free anti-virus and signed up for the 30 day trial (which btw I cant turn off auto renew keeps coming back as error) tried the activation code first that did not work. I then asked for and received the license file but that only had the free anti-virus license not the 30 day Clean-up license. My free trial is about to run out and would like to at least try it once before it ends or I end up buying it cause the auto renew wont shut off.
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Comprei a licença do cleanup no boleto , e não recebi e segundo o avast não conta no registro, alguém pode me ajudar. ?
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This is a English forum.
Post in English here or use one of the non-English forums.
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Hello i reinstalled win after install avast . awast shows me yours license is valid 256 days but when i do clean up it doesnt resolve problems. where is the problem?
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Hello i reinstalled win after install avast . awast shows me yours license is valid 256 days but when i do clean up it doesnt resolve problems. where is the problem?
Avast Cleanup is a paid product.
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Yes i know but i paid for one year is valid untill 10.22.2017
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Download your license file (through your account) and use it.
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i did , this is a problem.
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Contact support: https://support.avast.com/support/tickets/new
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i did , this is a problem.
YES,there is no activation file, you can email support team to solve it.
I also email them and problem settle.
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e agora faço o que para utilizar o produto,não tinha essa informação, fico sem utilizar um contrato de 3 anos.
Fattima Borges
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Fox, this is a English forum.