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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: JC20032017 on May 29, 2017, 02:40:32 PM

Title: Avast Antivirus wont show 4 of my scans
Post by: JC20032017 on May 29, 2017, 02:40:32 PM
For some reason my Avast, at times, won't show my:
Full System Scan
USB scan
Folder scan
Or my custom scans, any help

 -JC20032017
 8) 8) 8)
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: Eddy on May 29, 2017, 02:42:40 PM
Perform a repair of avast.
If that doesn't solve it, perform a clean installation with the latest version (or beta if you want) and check if the problem is solved.
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: JC20032017 on May 29, 2017, 02:48:48 PM
What exactly is a repair?

 -JC20032017
 8) 8) 8)
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: JC20032017 on May 29, 2017, 02:52:44 PM
OK, I found it.  Thnx Eddy

JC20032017
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: Pondus on May 29, 2017, 03:08:56 PM
FAQ section (search and find)  >>  https://support.avast.com/support/home

Title: Re: Avast Antivirus wont show 4 of my scans
Post by: bob3160 on May 29, 2017, 07:29:24 PM

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: JC20032017 on May 30, 2017, 12:09:44 AM
I did the repair, but that did not work.  I don't know what the clean install is.
Is that I uninstall and then re-install?

Thnx

 -JC20032017
 8) 8) 8)
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: bob3160 on May 30, 2017, 12:15:03 AM
I did the repair, but that did not work.  I don't know what the clean install is.
Is that I uninstall and then re-install?

Thnx

 -JC20032017
 8) 8) 8)
Totally uninstall and then re-install. just follow the directions.
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: JC20032017 on May 30, 2017, 01:45:23 AM
Ummm...If I do that, would I loose my custom scan?
I have one that I don't want to lose.  Can I save it somehow?

 -JC20032017
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: mchain on May 30, 2017, 08:24:55 AM
Ummm...If I do that, would I loose my custom scan?
I have one that I don't want to lose.  Can I save it somehow?

 -JC20032017
Sure.  Just write the parts you want to keep in place down and re-create the custom scan after you get everything else running well.
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: JC20032017 on May 30, 2017, 12:00:20 PM
OK, I was guessing that might be the solution.  I can only hope it works.

 -JC20032017
 8) 8) 8)
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: Asyn on May 30, 2017, 12:01:41 PM
Easier way, export your settings and reimport them after the reinstall.
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: JC20032017 on May 30, 2017, 12:05:31 PM
I don't know how exactly to do that, also, I am not very keen about uninstalling and then re-installing.
Just to be honest.

 -JC20032017
 8) 8) 8)
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: Asyn on May 30, 2017, 12:10:32 PM
I don't know how exactly to do that, also, I am not very keen about uninstalling and then re-installing.
1. See: https://www.avast.com/faq.php?article=AVKB15#artTitle
2. Which Avast..? (Free/Pro/IS/Premier)
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: JC20032017 on May 30, 2017, 12:48:09 PM
I Use avast free anti-virus, just like in those pix on the link.
I think it might be 2016, cause that's when I got it (If I remember correctly)
That was actually quite helpful.  Thanks!

 -JC20032017
 8) 8) 8)
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: Asyn on May 30, 2017, 12:51:05 PM
I Use avast free anti-virus, just like in those pix on the link.
I think it might be 2016, cause that's when I got it (If I remember correctly)
That was actually quite helpful.  Thanks!
You're welcome.

For a clean reinstall, follow instructions...
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: JC20032017 on May 31, 2017, 01:21:08 AM
Well, I am trying to install, so we'll see how this goes.

 -JC20032017
 8) 8) 8)
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: JC20032017 on May 31, 2017, 02:02:53 AM
Well, unfortunately, I have tried the following:

Repairing Avast
Re-installing Avast

Nothing has worked.  I just finished re-boot, and I have the same problem  :'(.

 -JC20032017
 8) 8) 8)
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: Alikhan on May 31, 2017, 02:12:59 AM
Well, unfortunately, I have tried the following:

Repairing Avast
Re-installing Avast

Nothing has worked.  I just finished re-boot, and I have the same problem  :'(.

 -JC20032017
 8) 8) 8)

Can you show a screenshot of the issue?
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: JC20032017 on May 31, 2017, 03:09:01 AM
(http://AvastProblem.jpg)

 -JC20032017
 8) 8) 8)
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: JC20032017 on May 31, 2017, 03:09:53 AM
(How exactly do you add a photo?)

 -JC20032017
 8) 8) 8)
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: Asyn on May 31, 2017, 05:00:07 AM
(http://www.mcshield.net/personal/magna86/Images/avast_1.png)
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: JC20032017 on May 31, 2017, 12:41:49 PM
 -JC20032017
 8) 8) 8)
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: Asyn on June 01, 2017, 05:04:27 AM
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: JC20032017 on June 01, 2017, 01:20:30 PM
 -Don't know about OS, but one of my programs on here is 64 bit.
 -I also use Iobit Malware Fighter as a second opinion (Windows Defender :P runs in the background)
 -This is the first antivirus, unless I had Iobit on first.  I was trying to remember a couple days ago myself.

Hope it helps

 -JC20032017
 8) 8) 8)
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: mchain on June 02, 2017, 03:52:29 AM
Hi JC20032017,

More anitvirus programs is not better.  Here's why:
https://blog.kaspersky.com/multiple-antivirus-programs-bad-idea/2670/ (https://blog.kaspersky.com/multiple-antivirus-programs-bad-idea/2670/)

Choose only one antivirus program and get rid of the others!  Doesn't matter if it is not Avast you keep, but keep only one.
https://singularlabs.com/uninstallers/security-software/ (https://singularlabs.com/uninstallers/security-software/)
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: JC20032017 on June 12, 2017, 10:01:35 PM
My Avast Scans still won't show up.  I haven't seen them for more than a week or two now.
Help.

 -JC20032017
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: mchain on June 13, 2017, 01:17:43 AM
My Avast Scans still won't show up.  I haven't seen them for more than a week or two now.
Help.

 -JC20032017
Hi  -JC20032017,

I'd wager about 99% of glitches or installation failures are resolved by uninstalling rebooting rebooting (twice) and then installing a clean version of the program you wish to install.  Have you completely removed old antivirus programs?
My Avast Scans still won't show up.  I haven't seen them for more than a week or two now.
Help.

 -JC20032017
Why wait so long to report?  Did they ever show?
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: JC20032017 on June 18, 2017, 01:14:51 PM
I had them show up once a day or two ago.

 -JC20032017
Title: Re: Avast Antivirus wont show 4 of my scans
Post by: JC20032017 on June 29, 2017, 10:27:19 PM
Huh, they seem to be showing again.
I don't know why now and not 2-3 weeks ago.

 -JC20032017