Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: REDACTED on June 08, 2017, 01:59:25 PM

Title: CleanUp removed needed drivers for Windows 7
Post by: REDACTED on June 08, 2017, 01:59:25 PM
Payed for cleanup and let it do its thing... and low and behold it totally screwed everything up and didn't clean up anything.
It removed needed print drivers, drivers for my video card and who knows what else.
I have run System restore 3 times only to have it fail and do nothing saying Windows Restore could not find the files and do nothing

I have Windows 7 premium

The drivers were for Corel PDFCreator, Microsoft Print Drivers, and an ATI video driver, ,also a driver for the Microsoft custom keyboard I am using

My computer now boots up 3 times longer then it used to and all the junk and crap is still in the registry



Title: Re: CleanUp removed needed drivers for Windows 7
Post by: Asyn on June 08, 2017, 02:02:19 PM
Contact support: https://support.avast.com/support/tickets/new
Title: Re: CleanUp removed needed drivers for Windows 7
Post by: Eddy on June 08, 2017, 04:10:40 PM
If it didn't cleaned-up anything it also hasn't removed drivers.