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Other => General Topics => Topic started by: REDACTED on June 09, 2017, 07:03:53 AM

Title: I thought I had purchased a download but info says its been 'shipped'
Post by: REDACTED on June 09, 2017, 07:03:53 AM
I recently purchased the Cleanup after a 30 day free trial, I thought I simply let the trial expire and I would get the full year as opposed to Avast delivering something to me.

So now, I no longer have cleanup (but I've been charged) and to rub salt in the wounds, and this is my fault, its been shipped to my old address as I have just moved house and used paypal to make the payment, I honestly didn't think I was having a CD delivered when all the other Avast products have been download?

What can I do?
Title: Re: I thought I had purchased a download but info says its been 'shipped'
Post by: Asyn on June 09, 2017, 07:07:04 AM
There's no CD. If you did pay, you should find the license in your Avast account.
Title: Re: I thought I had purchased a download but info says its been 'shipped'
Post by: bob3160 on June 09, 2017, 05:12:21 PM
This may help:
https://forum.avast.com/index.php?topic=93544.msg1398992#msg1398992