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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on June 11, 2017, 09:14:12 AM

Title: Yahoo.com won't open
Post by: REDACTED on June 11, 2017, 09:14:12 AM
Window 7 SP1, 64 bits, IE11 browser, 6G Ram, 500G harddrive.
have Malwarebytes and Window Defender.
Just download Avast ..program version 17.4.2294, virus version 170610-20

When first starting up, yahoo.com is my homepage, takes forever to load, more than 35 seconds.
I found other way faster, I just click google.com icon on menu bar, google come on in less than 3 seconds, I closed it then click on Home icon...viola...yahoo.com comes on.
Already did reboot, reinstall, clean browser, cache, defrag, etc, no differences.

Why is that? What can I do to fix that?

FYI......instead of google, I can do facebook, Netflix, Twitter plus others but not Yahoo.com
Title: Re: Yahoo.com won't open
Post by: DavidR on June 11, 2017, 10:01:35 AM
I can access uk.yahoo.com without problem and pretty quickly.  Even if I try yahoo.com, because of the geo tagging it automatically redirects to your country sub-domain.

Win10 home 64bit, latest avast 17.4.2294, VPS 170610-20 and Firefox 53.0.3. I don't use IE11 or Edge.
Title: Re: Yahoo.com won't open
Post by: REDACTED on June 12, 2017, 12:50:13 AM
Thanks....but it didn't do before....just happen after new download.....there got to be something else.
Title: Re: Yahoo.com won't open
Post by: DavidR on June 12, 2017, 01:36:13 AM
You're welcome.

Are you being redirected to a local yahoo.com as I am to uk.yahoo.com ?

Check out this topic related to Yahoo redirects, primarily I did a Yahoo search (ironic) on 'stop geo redirect for yahoo.com' there are some that are finding issued with the redirect just stalling.  https://www.webmasterworld.com/yahoo_search/3650643.htm (https://www.webmasterworld.com/yahoo_search/3650643.htm)

Title: Re: Yahoo.com won't open
Post by: REDACTED on June 12, 2017, 03:30:08 AM
No, I am in USA...
when clicking home page, yahoo.com appears on address bar but nothing on screen...waited for more than 35 seconds or so, I just click on google via menu bar, google comes on in less than 2 seconds, after that I click on Home Icon, yahoo.com appears instantly.

Here's what I notice recently, if I turned off AVAST or uninstall AVAST, yahoo.com comes on without any hitch.
I reinstall AVAST again......back to square one......has to do with AVAST programming or setting.
Title: Re: Yahoo.com won't open
Post by: REDACTED on June 12, 2017, 03:32:34 AM
One more thing....it does not redirect to UK or anything else, just nothing on screen except for grey circle that keep circling around cursor.........like it is waiting for window to open....
Title: Re: Yahoo.com won't open
Post by: mchain on June 12, 2017, 07:55:01 AM
Hi kwikhotrod,
One more thing....it does not redirect to UK or anything else, just nothing on screen except for grey circle that keep circling around cursor.........like it is waiting for window to open....
It is waiting for the redirect to complete, which is what DavidR wants to see:  The actual final address you arrive at would be your clue.

Example:  In Opera browser, with VPN active and on, the yahoo homepage appears as thus:  https://ca.yahoo.com/?p=us (https://ca.yahoo.com/?p=us) whereas in Firefox, it is this:  https://www.yahoo.com/ (https://www.yahoo.com/)

Both load normally, but both browsers also use adblockers; adblockers can prevent redirections from the intended page you wish to visit.
Title: Re: Yahoo.com won't open
Post by: DavidR on June 12, 2017, 10:06:29 AM
@  kwikhotrod
I wasn't expecting you to get redirected to uk.yahoo.com, that was just my example that people can get redirected to their local yahoo pages. Just to say that this redirecting goes on and could have an impact. Why it should only start now is strange.

@  mchain
Thanks - Interestingly your example https://ca.yahoo.com/?p=us doesn't redirect to uk.yahoo.com.

I have Firefox block many connections from search results and some sites because there is a page redirect going on, that I have to allow. Whilst this can be a bit of a pain, I do prefer there to be some checks on redirects to a 3rd party site.
Title: Re: Yahoo.com won't open
Post by: REDACTED on June 12, 2017, 06:44:50 PM
I see your point.......it does not redirect. just grey circle on cursor keeps circling.

Here's what I am doing this time. I stopped yahoo.com page from loading, hit F5 to refresh, yahoo.com comes back on instantly then I went to Tools > Internet options> Home page> Use current> Apply> ok> x.

seem to work ok, will find out after this pc is reboot.
Title: Re: Yahoo.com won't open
Post by: DavidR on June 12, 2017, 07:32:37 PM
Fingers crossed.
Title: Re: Yahoo.com won't open
Post by: REDACTED on June 12, 2017, 10:41:46 PM
No differences....  :'(

yahoo.com works great with avast uninstall.

could it be internet setting?

Let me get screen shot and post it here maybe there is different interpretation.
Title: Re: Yahoo.com won't open
Post by: DavidR on June 12, 2017, 11:25:50 PM
I'm at a loss as to what else to suggest.

As I don't have win7 64bit and in win10 64bit that has Edge as the default browser (I don't use that) and would have to drop back to IE11. So I'm unable to test under your conditions.
Title: Re: Yahoo.com won't open
Post by: REDACTED on June 12, 2017, 11:54:41 PM
see attachment / picture
Title: Re: Yahoo.com won't open
Post by: REDACTED on June 12, 2017, 11:55:58 PM
I click "allow"... this is what I get....   blank screen

Title: Re: Yahoo.com won't open
Post by: DavidR on June 13, 2017, 12:44:17 AM
Do you have the avast Browser Security Add-on (Avast On-line Security)  installed ?
I say this just in case as I believe it is no longer compatible with IE11.

Another option, have you tried disabling the IE11 SmartScreen filter ?
Title: Re: Yahoo.com won't open
Post by: REDACTED on June 13, 2017, 03:18:09 AM
going to deleted that security add on...will find out soon.
Title: Re: Yahoo.com won't open
Post by: REDACTED on June 13, 2017, 03:24:41 AM
:ding:....:ding:......:ding......Give that man a cold drinks and cigar...

Yep...it is fixed...now whole pc is much faster......

Thank you sir (DavidR), for sticking with me.
Title: Re: Yahoo.com won't open
Post by: DavidR on June 13, 2017, 10:04:42 AM
You're welcome.
Title: Re: Yahoo.com won't open
Post by: Eddy on June 13, 2017, 10:24:52 AM
I wonder what will happen is IE is not started in protected mode with WebRep enabled.
Title: Re: Yahoo.com won't open
Post by: DavidR on June 13, 2017, 11:18:52 AM
I wonder what will happen is IE is not started in protected mode with WebRep enabled.

As far as I'm aware it would work, based on previous instances on earlier versions of avast, but it was more the SmartScreen that was the fly in the ointment.

I thought avast had stopped installing the AOS add-on (not WebRep) for IE11 because of SmartScreen  and Protected Mode.
Title: Re: Yahoo.com won't open
Post by: Eddy on June 13, 2017, 11:38:59 AM
Reply #12 indicates he is running IE in protected mode.
Title: Re: Yahoo.com won't open
Post by: DavidR on June 13, 2017, 12:26:32 PM
Reply #12 indicates he is running IE in protected mode.

I know that, which is why I mentioned the AOS add-on as a possible conflict, as previously the same issues were found when the SmartSceeen was also enabled.

I still don't know how the AOS got installed on IE11, unless it remained from an earlier installation of avast. If a clean install of avast 17.4.2294 were made I don't know if avast would install the AOS on IE11.

It is a bit of a moot point as the OP has made his choice as to what to disable/remove, his system, his choice.
Title: Re: Yahoo.com won't open
Post by: REDACTED on June 13, 2017, 04:02:47 PM
IE11 protect mode is still enable....all I did was uninstall Avast Security Browser extension and Safe price browser extension. These were the add on from Avast.

This morning when I first turn on this pc, click on IE icon on bottom of taskbar.....bam...yahoo.com came on in less than 3 seconds.
Title: Re: Yahoo.com won't open
Post by: DavidR on June 13, 2017, 04:47:15 PM
IE11 protect mode is still enable....all I did was uninstall Avast Security Browser extension and Safe price browser extension. These were the add on from Avast.

This morning when I first turn on this pc, click on IE icon on bottom of taskbar.....bam...yahoo.com came on in less than 3 seconds.

Yes, it is almost an either or situation, but if you have Protection mode or possibly SmartScreen, then the chances are you are going to experience some conflicts with the AOS add-on. The choice on which you disable is entirely yours.