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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: 7pets on April 09, 2006, 03:50:30 PM

Title: Problem with updates
Post by: 7pets on April 09, 2006, 03:50:30 PM
  Hi.  I've had AVAST for about a year with no problems at all.   Now for some reason when it does an automatic update, it says it cannot update.  So I click on the message to view why and it is saying I have an invalid or expired license key.  What do I do.  I also wonder if I've screwed anything up by downloading 4.0 when I think I already had it.  For some reason I thought I needed to download that??  Sorry, I'm one of those people who understands nothing about the workings of the computer-just want it to work. ::)  THanks for help!         Lisa
Title: Re: Problem with updates
Post by: Lisandro on April 09, 2006, 04:33:50 PM
Lisa, it's normal, after 14 months the license expires.
You only have to renew your free registration here: https://secure.avast.com/scripts/register.php?lang=ENG

Also see tutorials:
http://www.avast.com/files/tutorials/insert_key.htm
http://www.avast.com/eng/i_was_successfully_r.html
Title: Re: Problem with updates
Post by: 7pets on April 09, 2006, 04:46:48 PM
 :)  Thanks for your help!  I did find out what I was doing wrong after scouting the site for a bit. After I did everything wrong first! :o  Thanks for quick reply!   Lisa
Title: Re: Problem with updates
Post by: CharleyO on April 09, 2006, 09:40:29 PM
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Welcome to the forums, Lisa.    :)

It is good to know that your problem is solved.

Please come back often, learn more, and maybe help others.    :)


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