Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: REDACTED on June 17, 2017, 01:17:37 AM

Title: Ticket lost??? not replied
Post by: REDACTED on June 17, 2017, 01:17:37 AM
I purchased avast cleanup, I regret it and I also requested a refund but nobody has replied in 2 days now, has my ticket been lost???

Ticket Number #848442 I paid 20 euros for this bs and avast support is awful, 0 REPLIES. what is this
Title: Re: Ticket lost??? not replied
Post by: DavidR on June 17, 2017, 01:44:17 AM
The support ticket system is currently taking around 10 or more business days for a resolution (woefully slow).

That however, shouldn't impact on your refund request provided you requested it within the refund request time frame.