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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: okwantegls on June 28, 2017, 09:17:53 AM

Title: Latest avast with latest virtualbox cause blue screen of death?
Post by: okwantegls on June 28, 2017, 09:17:53 AM
Yesterday i updated my avast program to 17.5.2302 (build 17.5.3559.0). (windows 7)

After a couple hours i started the lastest version of virtualbox.

Next i tried running an existing virtual machine.

I started up fine but after a few minutes both of my monitors got scrambled images and my pc speakers beeps constantly.

A few restarts and retries later i now also get a blue screen after a while after starting a virtual machine.

I have another pc with the same hardware and software configuration without avast updated and virtualbox virtual machines are rock stable on that pc.

Does somebody have the same problems?

I ask this because i want to see if i can exclude avast as the source of the problem.
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: northwood4 on June 28, 2017, 10:16:48 AM
I'm also having similar problem running VMware.
After I start virtual machine, windows suddenly shuts down.

This started right after the latest Avast update.....
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: Eddy on June 28, 2017, 10:37:43 AM
Is hardware virtualization disabled ?
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: Spec8472 on June 28, 2017, 10:53:10 AM
What is your CPU and OS configuration? Can you provide the dump file? Also please specify 32/64 in case of OS.
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: northwood4 on June 28, 2017, 11:30:26 AM
What is your CPU and OS configuration? Can you provide the dump file? Also please specify 32/64 in case of OS.

CPU: RYZEN 1700X with AMD-V turned on
MEM: CMK16GX4M2A2666C16 (Tried running on 2133MHz but no luck)
OS: Windows 10 Pro 64Bit
Virtual machine:Ubuntu 16.04 LTS 64Bit

I don't get any BSoD or dump file from Windows, even though I turned off automatic restart.
All I get was Kernel-Power 41 error on windows log...
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: Lord_Ami on June 28, 2017, 11:39:38 AM
This should fix the problem.
I too noticed that during last beta they have changed something in terms of virtualization. My VMware reported Intel VT-x was disabled in BIOS. I did not change BIOS settings recently.
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: northwood4 on June 28, 2017, 11:49:24 AM
This should fix the problem.
I too noticed that during last beta they have changed something in terms of virtualization. My VMware reported Intel VT-x was disabled in BIOS. I did not change BIOS settings recently.

I don't see that option on mine...

I am running Version 17.5.2302(Build 17.5.3559.0) right now.
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: okwantegls on June 28, 2017, 11:50:48 AM
I've disabled the "enable hardware-assisted visualization" option as @Eddy asked about it. And it seems to solve the problem, I've been running a virtual machine for 10 minutes without a crash.

Although a bit worried about all the warnings avast displays underneath that option  ::)

@Spec8472 cpu is a i7 920
EIST, XDBIT, VT and VT-D on
Windows 7 64 bit
Virtual machine is a centos 6.8 64 bit

No dumps cause i pressed the power off button quickly after a crash, all that beeping, fans spinning up and harddisk rattling scares me a bit.
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: Spec8472 on June 28, 2017, 11:55:09 AM
Nested virtualization is not supported for AMD CPUs for now. I have found the problem, will be fixed soon.

This should fix the problem.
I too noticed that during last beta they have changed something in terms of virtualization. My VMware reported Intel VT-x was disabled in BIOS. I did not change BIOS settings recently.

I don't see that option on mine...

I am running Version 17.5.2302(Build 17.5.3559.0) right now.
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: Eddy on June 28, 2017, 11:57:04 AM
Dang, I'm good ;D ;D ;D
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: northwood4 on June 28, 2017, 12:14:28 PM
I've also turned off "Enable hardware-assisted virtualization"

Seems to be working fine now!
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: ivan.gusyev on June 28, 2017, 12:52:41 PM
got the same issue right after update (on virtualbox and vmware). host win 10 64bit, core i5. disabling the hardware-assisted virtualization solves the problem - but still this is not a good solution.

vmware guest win 7: "Binary translation is incompatible with long mode on this platform. Long mode will be disabled in this virtual environment and applications requiring long mode will not function properly as a result. See http://vmware.com/info?id=152 for more details."

virtualbox guest win xp:
(https://i.paste.pics/1T274.png)

Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: Alexander312 on June 29, 2017, 01:12:25 PM
same problem after update to latest avast and virtualbox

(https://habrastorage.org/web/690/86f/34a/69086f34a4f84a66a29efc96308cf5a6.jpg)
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: Spec8472 on June 29, 2017, 02:54:06 PM
A microupdate is already scheduled.
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: dersonf on July 17, 2019, 04:24:38 AM
Thanks for everyone, after 2 years the problem happens for me and disable AV the Virtual Machines works perfectly, no BSOD, I'll try disable "Enable Hardened Mode" to see if this solve the issue without disable AV.

Regards
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: chris.. on July 18, 2019, 01:36:27 PM
Thanks for everyone, after 2 years the problem happens for me and disable AV the Virtual Machines works perfectly, no BSOD, I'll try disable "Enable Hardened Mode" to see if this solve the issue without disable AV.

Regards
Yes ,
an other same report with the latest avast version in the French section (VM started -> BSOD aswbidsdriver.sys)
https://forum.avast.com/index.php?topic=228361.0
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: treizh on July 18, 2019, 03:24:26 PM
Hello everyone,

as Chris just wrote above, I met a similar issue. I use Avast Free edition with Windows 10 Home. and since the last update I cannot run any VM anymore without getting a Blue screen error wth the SYSTEM_SERVICE_EXCEPTION stop code.

To summarize my diagnosis, I already checked the Hyper-V and W10 Home incompatibility hypothesis, I also unplugged my last installed hardware and disabled the associated softwares auto-start.

And recently, I made a test, not with VirtualBox or VMware, but with Bluestacks (Android virtual device, FYI), the diagnosis data returned that a drivers and/or the Avast's suspect behavior agent service failed and caused the issue.

I tried to start my VMs without this agent enabled, and then my system crashed and restarted without any blue screen error (like a hard reset actually).
Today, I removed Avast from my computer and my VMs worked perfectly, even with several VMs reboots, I also managed to install Fedora x64 on a new VM.

I reinstalled Avast and a new blue screen confirmed my hypothesis but I have no data to prove it.
Check chris' hypertext link for more details.

Thanks for your attention.
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: Evjls on July 18, 2019, 05:29:52 PM
avast developers should seriously consider disabling Hardware Virtualization option by default

it has been causing most incompatibility issues reported throughout the years

since I disabled the option, I have not had any compatibility problem for years
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: Dsfs on July 19, 2019, 12:33:58 AM
Bump, I recently updated avast and WhoCrashed? found that the Virtualization Driver used by Avast was messing with VMware and VirtualBox.
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: Spec8472 on July 19, 2019, 07:27:26 AM
Hi,

the "nested virtualization" feature, which seems to be causing trouble to some of you will be disabled by default in next version. This will solve incompatibility/slowness of VMWare/Virtualbox(including clones like Nox/BlueStack) VMs on some systems.
Title: Re: Latest avast with latest virtualbox cause blue screen of death?
Post by: dominic58 on July 29, 2019, 05:59:11 PM
I had the same problem but in the VM settings in Virtual Box 6.0.8 (System/Processor) 'Enable Nested VT-x/AMD-V' was already disabled (as was 'Enable PAE/NX'). Lots of BSODs.

Under VM settings System/Acceleration I disabled 'Enable Nested Paging' and disabled 'Enable VT-x/AMD-V' and now it seems to be stable (with Avast running).

(It may not be relevant but this is a DOS-6.22-based VM.)