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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on July 01, 2017, 06:23:42 PM

Title: "Avast free antivirus installed successfully" will not stop
Post by: REDACTED on July 01, 2017, 06:23:42 PM
Hello all,
I have Avast Anti Virus Free and I like it. However, every time I start the computer, I get the popup "Avast free antivirus installed successfully" as well as the gift box icon that will not turn on or go off.

How to I prevent the popup and gift box icon from coming on every time I start the machine?

I've tried everything other than remove and reinstall.

Thanks for your help.
Title: Re: "Avast free antivirus installed successfully" will not stop
Post by: Asyn on July 01, 2017, 07:12:18 PM
- Which version of Avast Free..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Title: Re: "Avast free antivirus installed successfully" will not stop
Post by: Dix Huit on July 01, 2017, 11:31:04 PM
Have you tried "Repair" (https://www.avast.com/faq.php?article=AVKB204 (https://www.avast.com/faq.php?article=AVKB204)) ?
Title: Re: "Avast free antivirus installed successfully" will not stop
Post by: REDACTED on July 03, 2017, 08:34:01 AM
Tried "Repair" and have the same problem.
Should I completely uninstall and reinstall?

By the way, the Gift Box keeps popping up too.
Thanks
Title: Re: "Avast free antivirus installed successfully" will not stop
Post by: Eddy on July 03, 2017, 08:58:21 AM
Give a true clean installation a try and let us know if it solved the problem or not.
Title: Re: "Avast free antivirus installed successfully" will not stop
Post by: bob3160 on July 03, 2017, 02:13:50 PM

Clean Install of Avast:
https://goo.gl/4Ptzkf
Title: Re: "Avast free antivirus installed successfully" will not stop
Post by: REDACTED on July 08, 2017, 06:49:31 PM
Well, I used the Avast removal tool to uninstall Avast free and reinstalled the latest version.

Same issue. Popup and gift box appear each time I start the computer.

I suspect this is built in to the free version and if you want it to stop, you have to get the paid version.

Anyone here have the free version and does NOT have this issue?
Title: Re: "Avast free antivirus installed successfully" will not stop
Post by: bob3160 on July 08, 2017, 06:51:30 PM
Me. :) I closed the gift box. and haven't seen it again. :)
Title: Re: "Avast free antivirus installed successfully" will not stop
Post by: Asyn on July 08, 2017, 06:51:52 PM
Same issue. Popup and gift box appear each time I start the computer.
I suspect this is built in to the free version and if you want it to stop, you have to get the paid version.
Nope, it should only happen the first time you boot.
Title: Re: "Avast free antivirus installed successfully" will not stop
Post by: bruce_b on July 08, 2017, 08:51:50 PM
Something may have gotten installed that should not have been. See below and give it a try.
https://malwarefixes.com/remove-giftbox-ads/
Title: Re: "Avast free antivirus installed successfully" will not stop
Post by: REDACTED on July 11, 2017, 12:25:36 AM
I deleted the gift box and used Avast Cleanup and Avast Clear.

So far, the pop up is gone.

Thanks for your help everyone.