Avast WEBforum

Consumer Products => Avast Passwords => Topic started by: REDACTED on July 09, 2017, 07:37:35 AM

Title: Avast Generated Password Doesn't Save
Post by: REDACTED on July 09, 2017, 07:37:35 AM

After allowing Avast to create a new pass for some websites, the prompt to save the new password is only quickly displayed... and if you click away to another tab then back to the original tab, the prompt has disappeared with no way to save/recover the generated password.

So you end up having to go through the whole process again of "forgot my password" and go into a continuous loop if you're "not fast enough" to catch the Avast Pass save prompt

Title: Re: Avast Generated Password Doesn't Save
Post by: Martin Kvetko on July 11, 2017, 08:43:51 AM

This is odd, we know that this may happen so we have introduced a mechanism of remembering the last password generated for certain domain. If you generated a password with our plugin on some website, but you didn't save it, then once you reach login dialog on that website and we autofill originally stored credentials you should see pop up saying if you want to use generated password instead of the one you have stored in your passwords storage.
Could you please be more explicit wit the scenario - website and description of the initial state (feel free to PM me) so we can investigate if the process works OK for that case?