Avast WEBforum

Consumer Products => Avast Passwords => Avast Passwords for Windows => Topic started by: REDACTED on July 18, 2017, 05:55:19 AM

Title: Unable to login through Avast UI
Post by: REDACTED on July 18, 2017, 05:55:19 AM

I have been unable to login to avast through the UI for a very long time. Now that my chrome avast passwords plugin broke, i had to reinstall it and I'm unable to synchronize my passwords as it is impossible to login through the UI.
Note: I am able to login through my.avast.com just fine, but never the Avast UI.
This is the problem I am getting when trying to login after clicking the "Sync Passwords" button

(http://i.imgur.com/9Qq0mQR.png)


And this message I get during login on top right corner of avast UI.

(http://i.imgur.com/T3SU59X.png)


After i click "Sign in with an existing account" during that error then i get "You are already logged in."

(http://i.imgur.com/sCb66xb.png)


EDIT: I am finally able to login today but the UI is still very buggy. It seems the Passwords server was having issues or something but is now resolved a bit.

Title: Re: Unable to login through Avast UI
Post by: REDACTED on July 26, 2017, 07:54:12 PM

I have the same issue and I still can't login. I considered upgrading to get a better firewall today too,(60% off wow!) but if I can't login then I doubt that will even work.