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Consumer Products => Avast Mobile Apps => Avast Anti-Theft for Android => Topic started by: REDACTED on July 20, 2017, 10:03:10 AM

Title: Anti theft pro membership problem
Post by: REDACTED on July 20, 2017, 10:03:10 AM

Good day ... I bought Avast anti theft pro application on Google Play Den. But you do not have a license right now. The receipt from Google Play is on AVAST Software s.r.o. You have purchased a subscription from.


Order number: GPA.3340-4947-4815-02876
Order date: Jul 5, 20 14:50:56 EET

ürünfiyat

Avast Mobile Security Pro Yearly (Mobile Security & Antivirus) 25,99 / year
Annual Subscription - Automatic Renewal:

Tax: ₺0,00Topla I: ₺25,99 / year

Payment method: Visa-0392

By subscribing, you authorize us to receive the subscription fee (currently ₺25.99 / year). Subscription fees are automatically charged each year from the payment method provided. You can cancel at any time (learn more).

Do you have any questions? AVAST Software s.r.o. Connect with.

Title: Re: Anti theft pro membership problem
Post by: Eddy on July 20, 2017, 12:27:29 PM

And what is your question/problem ?

Title: Re: Anti theft pro membership problem
Post by: REDACTED on July 21, 2017, 10:49:19 AM

I bought pro membership .. but pro membership options were still not active. You do not have a license
(http://fs5.directupload.net/images/170721/temp/d7filxd8.png) (http://www.directupload.net/file/d/4789/d7filxd8_png.htm)

Title: Re: Anti theft pro membership problem
Post by: Eddy on July 21, 2017, 11:06:34 AM

https://www.avast.com/faq.php?article=AVKB64

Title: Re: Anti theft pro membership problem
Post by: hermansky on July 21, 2017, 04:08:46 PM

Hi muharrem198,
I assume you have your Anti-Theft on device properly configured and activated, right? Could you please share with us what's the Avast Mobile Security app version and phone details?

Thanks,
T.