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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: athanaGainsay on August 04, 2017, 05:00:30 PM

Title: stop Avast Cleanup notification
Post by: athanaGainsay on August 04, 2017, 05:00:30 PM

Simple problem.

my subscription (purchased by accident, mind you, so there's 0 % chance I'd buy it again) to Avast Cleanup expired a week ago. For the week prior to expiration, and for the week after, I've received repeated pop-up notifications reminding me to resubscribe, interrupting me while working, gaming, etc.

Pop up notifications are turned off. Silent/Gaming mode is turned on.

What do I do?

Title: Re: stop Avast Cleanup notification
Post by: Asyn on August 04, 2017, 05:08:51 PM

-> https://www.avast.com/faq.php?article=AVKB96#artTitle (Add/Remove components)

Title: Re: stop Avast Cleanup notification
Post by: athanaGainsay on August 04, 2017, 10:11:15 PM

Thank you.

I had considered this option, but I have other components installed (from the looks of it) which I neither use nor which spam me with notifications. I did not want to uninstall it hastily and either create a vulnerability or eliminate my options to stop the notifications somehow.

I'll do this now!

Title: Re: stop Avast Cleanup notification
Post by: bob3160 on August 04, 2017, 10:29:19 PM

Keeping Avast Free - FREE
https://forum.avast.com/index.php?topic=93544.msg1405902#msg1405902

Title: Re: stop Avast Cleanup notification
Post by: Asyn on August 05, 2017, 06:16:24 AM

Quote from: athanaGainsay on August 04, 2017, 10:11:15 PM

Thank you.

You're welcome.

Title: Re: stop Avast Cleanup notification
Post by: athanaGainsay on August 05, 2017, 08:12:05 PM

Unfortunately, it seems I was hasty.

(http://i.imgur.com/XMDjBa4.png)

Today this appeared when I started up my computer.
At right you can see that the component is uninstalled and silent/game mode is on. I can provide proof that popups are turned off as well, if needed.

Title: Re: stop Avast Cleanup notification
Post by: Asyn on August 05, 2017, 08:20:50 PM

- Which version of AIS..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?

Title: Re: stop Avast Cleanup notification
Post by: bob3160 on August 05, 2017, 08:26:10 PM

You need to remove the component. It's that simple.
It sees an expired license and an installed component so you're getting the offer.