Avast WEBforum

Consumer Products => Avast Mac Security => Topic started by: REDACTED on August 05, 2017, 08:48:04 PM

Title: Blocking Common Websites
Post by: REDACTED on August 05, 2017, 08:48:04 PM
The free avast security for mac is blocking certain websites such as tracfone.  A popup does not appear but the websites are not accessible.  The tracfone website comes up with a message that it is unavailable due to maintenance.  I can access the website when I disable web shield in Avast.  Adding the website to excluded servers does not help.  Suggestions?
Title: Re: Blocking Common Websites
Post by: lukas.hasik on August 11, 2017, 12:02:52 PM
if you are talking about the "Error code 16" that's on the screenshot bellow then it has nothing to do with Avast. You'll have to reach the owner of the website and ask them what's wrong.
Title: Re: Blocking Common Websites
Post by: REDACTED on August 12, 2017, 07:52:56 PM
No error code comes up.  The tracfone website just says it is on maintenance.  See screen shot below.  I can access the website when I disable web shield in Avast.  Adding the website to excluded servers does not help.