Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: REDACTED on August 06, 2017, 12:04:47 AM

Title: Cleanup doesn't work with Avast free ?
Post by: REDACTED on August 06, 2017, 12:04:47 AM

Hi. I just got the free essay for Cleanup. I have Avast free well updated. I got the licence for Cleanup. I activated it, but when I want to start cleanup, it always send me to the buyer's page. What is the problem ? I restarted my computer and it does the same.
I'm on Windows 7 pro...
Thanks

Title: Re: Cleanup doesn't work with Avast free ?
Post by: Asyn on August 06, 2017, 07:52:01 AM

Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

Title: Re: Cleanup doesn't work with Avast free ?
Post by: REDACTED on August 12, 2017, 02:19:10 AM

Hi
I did it and it still does the same thng. I will try again. But it seems not to work at all.

Title: Re: Cleanup doesn't work with Avast free ?
Post by: REDACTED on August 12, 2017, 03:38:05 AM

Well, nothing goes well. I did what you wrote, repaired Avast, entered the serial, but I can't see nothing under "Abonnement" Cleanup, and when I go with it and ask it to resolve problems, it sends me to the buyer's page, like the first times.
I will resign and won't go further with it...

Title: Re: Cleanup doesn't work with Avast free ?
Post by: Asyn on August 12, 2017, 05:36:16 AM

Contact support: https://support.avast.com/support/tickets/new

Title: Re: Cleanup doesn't work with Avast free ?
Post by: REDACTED on September 02, 2017, 01:48:25 AM

SAME HERE! I CANNOT BELIEVE NO HELP FROM THESE PEOPLE. ITS TIME TO GO PUBLIC.