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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Javzkioz on August 07, 2017, 08:31:06 PM

Title: Really Pissed the way I have been charged.
Post by: Javzkioz on August 07, 2017, 08:31:06 PM

Hello,

I installed Avast Security Trial version for checking it out and I don't remember if provided my credit card details or not during registration. However, I have been charged USD 49.99 today out of nowhere saying I have purchased Avast Software MINNETONKA. Moreover, there was no acknowledgment whatsoever of Receipt of the payment, confirmation email and most importantly the license key for which I might have possibly paid for. This is a very weird way of Avast to deal with new the customers and has put a very bad impression on me.

I would like to cancel this order and would request you to credit my money back to my account.

Regards,
Javed Khan

Title: Re: Really Pissed the way I have been charged.
Post by: bob3160 on August 07, 2017, 09:09:22 PM

Request a refund: https://support.avast.com/support/tickets/new?form=11
Contact Sales: https://support.avast.com/support/tickets/new?form=1